Underwriter - NCR Voyix Payments

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.

Summary: As an Underwriting Analyst, you will review and analyze merchant applications to qualify their credit worthiness. You will follow all of NCR Payments appropriate credit policies and guidelines to mitigate overall financial and reputational risks. 


Key Underwriting Functions 

• Review merchant applications using a variety of online sources and make quality decisions to approve, decline or pend applications.
   
• Gather all information required to make a comprehensive assessment of a merchant’s creditworthiness and identity, including credit reports, TIN/OFAC checks, identity verification, bank account verification, and phone and address verification 
   
• Work with NCR Payments partners to ensure compliance with various industry requirements 
   
• Work closely with the Underwriting departments of our banks to ensure timely approval of merchant accounts 
   
• Answer internal and external inquiries with regards to Underwriting issues 

• Keep ISOs up to date on the status of their applications. Advocate on ISOs behalf to get credit card processing deals approved 
   
• Perform post-audit of auto-approved applications in a timely and accurate fashion.

• Place and receive phone calls to and from independent sales organizations (ISOs) and merchants to obtain necessary information 

• Notify the referring ISO/Agent of any special requirements of approving a credit card processing agreement 

• Provide excellent service to all constituents through proactive and ongoing communication during the lifecycle of each merchant account 

Skills Required 
 

• Strong deductive reasoning skills; can infer the complete picture using information gathered from multiple sources 

• Able to read and fully understand Personal and Business Credit Reports in order to assess a merchant’s financial condition and wherewithal to handle the obligations of a merchant credit card processing account 

• Proficiency with Microsoft Office applications 

• Enjoys identifying patterns or recognizing aberrations; likes to get to the bottom of the story indicated by the clues they surface 

• Speaks in a clear, poised and convincing manner 
• Writes in a professional style that remains succinct, polite and on-point. Conveys difficult news compassionately in support of building long-term relationships with our merchants and ISOs 

• Demonstrates accuracy with particular attention to detail in a work setting that requires effective time-management skills and strict adherence to deadlines 
   

Experience and Education 

Minimum of 2 years prior experience in a Credit Underwriting role, preferably within the payment card industry.  College degree preferable.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”