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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
The Salvation Army Australia’s Family Violence Stream provides a wide range of services around the country to support women and women with children impacted by family and domestic violence. We offer refuge, children’s and parenting services, counselling, support, men’s programs, accommodation and advice to women and children who are experiencing, or who have experienced, family violence.
We are seeking a passionate and experienced Team Leader – Family Violence Services to provide operational leadership across our programs in Broken Hill. This includes the Staying Home Leaving Violence program, Catherine Haven refuge, and the upcoming Core and Core Cluster services.
This leadership role is pivotal in delivering safe, effective, and trauma-informed responses for victim survivors of family violence and their children.
The role includes advocating for clients with key agencies, fostering strong partnerships across government and community sectors, and overseeing resources, budgets, and reporting. You will carry a small caseload to stay connected to frontline practice while providing clinical supervision and mentoring to staff. A central focus is driving continuous improvement, reflective practice, and service development to ensure the ongoing effectiveness of family violence services in Broken Hill.
This is a permanent full-time position based in Broken Hill, NSW. Salary and conditions are in accordance with SCHADS Award Level 6.
At The Salvation Army, we consider gender a genuine occupational qualification for this position under Section 27 (2) (f) of the Equal Opportunity Act 1984, and so we ask that only Female applicants apply.
Oversee day‑to‑day operations of family violence services in collaboration with the FV Program Manager Far West
Provide professional leadership and ensure services are safe, effective, trauma‑informed, child‑focused, and strength‑based
Manage case management, outreach, after‑hours responses, and refuge services, maintaining compliance with accreditation and quality standards
Advocate for clients with police, child protection, legal services, and other stakeholders, while building strong partnerships across government and community sectors
Oversee resources, budgets, reporting, and service delivery processes, carrying a small caseload to remain connected to frontline practice
Provide clinical supervision, mentoring, and coaching to case managers and outreach workers, fostering a collaborative and reflective team culture
Lead recruitment, staff wellbeing, performance management, and professional development initiatives
Drive continuous improvement through data review, practice development, and community engagement, ensuring services meet client needs and deliver positive outcomes
Degree qualification in Social Work with significant post‑qualifying experience (essential)
Extensive experience in the family violence sector, including risk assessment and case management
Experience in clinical supervision and leading specialist family violence case management, outreach services, and/or child wellbeing work
Proven ability to support staff working with clients impacted by trauma
Strong liaison and communication skills, with the ability to consult and negotiate across agencies and the wider community
Experience managing or coordinating residential care settings (desirable)
Confident with technology, including Microsoft Office and client management systems
Highly developed time management and prioritisation skills, with the ability to work autonomously while maintaining a collaborative leadership style
Flexible working conditions
(Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
Employee Assistance Program - Independent confidential counselling service
Financial, retail and lifestyle discounts and benefits
Discounted health and fitness programs through Fitness Passport
Up to 8 weeks leave per year through our purchase leave scheme
Generous Parental Leave offering of 12 weeks
Up to 5 days paid leave per year to support a TSA program or activity
An inclusive culture of dedicated, passionate, and professional team members
Positively supporting and impacting the lives of others through your career contribution
If you believe in justice, empowerment, and the power of compassionate support, we want to hear from you.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration