Supplier Onboarding
- Support communications with suppliers across the supplier onboarding process
- Gather and share required documentation for supplier onboarding, including general (e.g. financial statements, legal, tax, etc.) and specific (Kahi, material specification data etc.) documents from potential or existing suppliers
- Responsible to store hardcopy and softcopy of supplier onboarding documents
Supplier Performance Management
- Distribute supplier performance measurement template developed by the Supplier Management Team Lead and Category Manager
- Gather quantitative supplier performance data using available and defined sources of information
- Generate and analyze supplier Key Performance Indicators (KPI) scorecards to measure supplier performance against pre-defined metrics
- Develop and distribute supplier performance reports in conjunction with the respective Category Manager
- Support Category Managers in the preparation supplier performance improvement initiatives and document improvement results
Service Management and Continuous Improvement
- Develop and maintain knowledge-base of supplier relationship management and share best practice to ensure transfer knowledge over time
- Deliver service excellence and maximize customer satisfaction to ensure that service levels and targets are met and service is delivered to customers in accordance to defined Service Level Agreements
- Develop effective working relationships with key internal and external stakeholders
- Identify opportunities for continuous process improvement and increase process effectiveness
Audit & Compliance
- Drive consistent implementation of Procurement policies, processes and business practices
- Support auditors and legal authorities with the required information