Concentrix

Sr. Advisor II, Technical Support

India Pune, Maharashtra Full time

Job Title:

Sr. Advisor II, Technical Support

Job Description

Number of Positions: 1
Location: Pune
Timeline: As soon as possible
Travel Requirements: Resource should be ready to travel as per the requirements (Please ignore this part as for ICICI there wont be travel and it will be only Hyderabad)

Primary skills & Non-negotiable Requirements:

• Level 300-400 advanced/experienced resource on SQL Server. Fundamentals should be clear with basic concepts, architecture of SQL Server.
• Strong with SQL Server Core/Engine – Concepts, Architecture, Performance, High Availability (Failover Cluster, Availability Group), Migration/Upgrade, Security, Maintenance, Well versed with evolution of SQL server & enhancements with each version of SQL server, Hands on & practical experiences.
• Breadth skills on other components like Power BI & SSRS, SSIS, SSAS and Azure (Data services).
• Exceptional Hands on & practical experiences working on Reactive scenarios. Troubleshooting skills on Performance, High Availability(Failover Cluster, Availability Group), Migration/Upgrade, SQL setup/patches, Security, Maintenance. Should be able to handle SQL Server Administration & Operational troubleshooting reactive scenarios as needed. On reactive scenarios should be able to drive clear action plans, follow up to closure.
• Technical Leadership quality and escalation handling skills.
• Should be able to converse with stakeholders/business/application owners.
• Collaborating & Partnering with team members internally & externally.
• Ready to deliver as soon as possible. Should not be dependent on ramp up/training to start delivering on SQL related work.
• Depending on the client should be ready to work in shifts( No Night shifts). But will be expected to be available in the allocated 8 hours slot during the weekdays. Weekends are exceptional (Depending on the Client requirements rarely we might need to stretch work on weekends. There is usually a month end activity that happens over the weekend once a month).
• Physical presence/Onsite as needed and as per requirements/deliveries.
• Timings/Punctuality need to be maintained while handling customers/clients.
• Commitment to ramp up and work on suggested accreditations/certifications.

Non-Technical/Soft Skills:

• Strong Communication.
• Presentation Skills.
• Ability to handle tough situations/spots.
• Commitment/ownership/accountability.
• Confident/Authoritative in handling customers/clients.
• Ability to propose delivery roadmap based on opportunities.
• Thrive to learn constantly.

Please let me know for any clarifications.

Number of Positions: 1

Location: Pune

Timeline: As soon as possible

Travel Requirements: Resource should be ready to travel as per the requirements (Please ignore this part as for ICICI there wont be travel and it will be only Hyderabad)

 

Primary skills & Non-negotiable Requirements:

  • Level 300-400 advanced/experienced resource on SQL Server. Fundamentals should be clear with basic concepts, architecture of SQL Server.
  • Strong with SQL Server Core/Engine – Concepts, Architecture, Performance, High Availability (Failover Cluster, Availability Group), Migration/Upgrade, Security, Maintenance, Well versed with evolution of SQL server & enhancements with each version of SQL server, Hands on & practical experiences.
  • Breadth skills on other components like Power BI & SSRS, SSIS, SSAS and Azure (Data services).
  • Exceptional Hands on & practical experiences working on Reactive scenarios. Troubleshooting skills on Performance, High Availability(Failover Cluster, Availability Group), Migration/Upgrade, SQL setup/patches, Security, Maintenance. Should be able to handle SQL Server Administration & Operational troubleshooting reactive scenarios as needed. On reactive scenarios should be able to drive clear action plans, follow up to closure.
  • Technical Leadership quality and escalation handling skills.
  • Should be able to converse with stakeholders/business/application owners.
  • Collaborating & Partnering with team members internally & externally.
  • Ready to deliver as soon as possible. Should not be dependent on ramp up/training to start delivering on SQL related work.
  • Depending on the client should be ready to work in shifts( No Night shifts). But will be expected to be available in the allocated 8 hours slot during the weekdays. Weekends are exceptional (Depending on the Client requirements rarely we might need to stretch work on weekends. There is usually a month end activity that happens over the weekend once a month).
  • Physical presence/Onsite as needed and as per requirements/deliveries.
  • Timings/Punctuality need to be maintained while handling customers/clients.
  • Commitment to ramp up and work on suggested accreditations/certifications.

 

Non-Technical/Soft Skills:

  • Strong Communication.
  • Presentation Skills.
  • Ability to handle tough situations/spots.
  • Commitment/ownership/accountability.
  • Confident/Authoritative in handling customers/clients.
  • Ability to propose delivery roadmap based on opportunities.
  • Thrive to learn constantly.

Please let me know for any clarifications.

Location:

India Pune, Maharashtra

Language Requirements:

Time Type:

Full time

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