Security Officer II

Where compassion meets innovation and technology and our employees are family.

Shift/Hours: Full-time position with rotating shift which include weekends

General Purpose of Job:

Under general supervision to supervise security personnel, accomplish daily activities, maintain activity records/reports and to perform related duties as required for the protection and safety of staff, patients, visitors and property at Driscoll Children's Hospital

Education and/or Experience:

• High school diploma or General Education Degree obtained 6-months post hire
• Supervisory experience preferred
• Computer experience preferred
• Hospital or clinic workplace setting preferred

Certificates, Licenses, Registrations:

• Must possess a current and valid Drivers’ License.
• Must successfully complete basic security officer training and meet requirements to obtain a license as required by the Texas Commission on Private Security (TCPS).
• Must possess a Basic certification, Advance Certificate, Health/Safety Certificate and Supervisor Certificate issued by the International Association for Healthcare Security and Safety (IAHSS)
• CPR, First Aid, Crisis Prevention Institute (CPI) and additional training as directed by the Security Department with 30 days’ post hire.  
• Security Officer License issued by the state preferred

Essential Duties and Responsibilities:

• Maintains utmost level of confidentiality at all times.
• Adheres to hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. 

• Know layout of the hospital and newly constructed areas.
• Answer telephone, keep written log of calls for assistance, dispatch security officers by radio or telephone when required
• Monitor Surveillance cameras, record suspicious activity
• Guard Hospital property against fire, theft, vandalism and illegal entry by performing normal duties.
• Patrol Hospital buildings, grounds and parking lot for the safety of employees, employee vehicles, visitors and visitors vehicle when required.
• Examine doors, windows and gates to determine that they are secure.
• Participate in maintaining equipment and facilities.
• Watch for and report irregularities such as fire hazards, leaking water pipes and security doors left unlocked.
• Observe departing personnel and visitors to guard against theft or damage to hospital property.
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles. Apprehend or expel persons engaged in suspicious or criminal acts
• Know the alarm system and how to sound alarms in case of fire
• Know how to contact the police in cases of unauthorized persons or violations of the law.                                        
• Know how to use two-way radios.
• Permit authorized persons to enter the property.
• Register at watch stations to record time of inspection trips.
• Respond to calls for service from employee and visitors.  Write reports pertaining to property damage, unusual occurrences, criminal activity or malfunctioning equipment, for us e by supervisory staff.
• Post and lower flags.
• Unlock entrance doors at assigned locations.
• Know basic computer skills for entering reports.
• Monitor, direct and control vehicle and pedestrian traffic in employee and visitors parking areas in normal and abnormal situations.
• Educate hospital employees and visitors on personal safety and property loss prevention.