Medical Supply Delivery and Installation Technician

Full time: 38-40 hours/week

Location: (onsite) 11 Centennial Dr, Peabody, MA, 01960

Shift/Schedule:

• 4 or 5 days per week, 8-10 hrs/day.
• Consistently work one weekend day per week, Saturday or Sunday.

Pay rate: $22.50 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 12/05/25 *if interested in opportunity, please submit application as soon as possible.

Medical Supply Delivery and Installation Technician, Depot (Operations), FTE

Technological innovations are pushing the boundaries of home-based healthcare. VelocareTM, a business within Cardinal Health, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country. 

What Depot Operations contributes to VelocareTM

Velocare relies on small-format facilities to operate our distributed supply chain solution for patients receiving hospital-at-home care. This role is responsible for delivering medical products (with fleet vehicles) and performing minor technology set ups in patients’ homes. It also includes performing necessary inventory management functions such as receiving, put-away, picking, loading vans, and physically and systematically delivering medical products to patient’s homes.

Join a team that is fast-paced, people-oriented, values integrity and is growing rapidly nationally.

Responsibilities

• Deliver medical equipment using company transit van (non-CDL) to patient's homes and customer locations.
• Perform healthcare services such as couriering medical products or medications, disposing of medications, printing paperwork, and setting up and troubleshooting technological devices.
• Show empathy and compassion for customers/patients in every situation.
• Load and unload fleet vehicles with medical products and equipment throughout every shift. Equipment can weigh up to 70 pounds and can be required to physically carry up multiple levels of stairs.
• Perform technical installation and de-installation of medical devices in the home and troubleshoot technology in the home as the customer requires.
• Manage orders via company phones including updating delivery statuses, using navigation to get to patient locations, taking and uploading proof-of-delivery photos, completing orders, and managing timelines throughout your shift.
• Maintain vehicles in proper working condition and cleanliness and perform minor maintenance tasks.
• Will hold self and associates accountable for conducting work in a safe manner, and assist in ensuring that depot personnel have safe, efficient equipment and vehicles to perform delivery functions.
• Model a culture that strives toward continuous improvement in operations and in Environmental, Health and Safety.
• Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical products and stock-on-hand.
• Conduct equipment cleaning procedures on various durable medical equipment.
• Satisfactorily complete training and be responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities.
• Support and contribute to the development and implementation of innovative modifications to processes in order to improve the quality of service to our customers.
• Will comply with vaccinations and background checks as required by the hospital customer.

Qualifications

• High school diploma, GED or equivalent, or equivalent work experience, preferred

• Must hold a valid driver's license and have a good driving record

• Prior delivery driving experience a plus

• Ability to lift containers weighing up to 75 pounds

• Comfortable driving in all weather conditions during day or night hours

• Ability to sit, stand, be mobile and operate a vehicle for extended periods of time

• Strong customer service and communication skills

• Flexibility to work various shifts or overtime as needed

• Ability to use computers and tablets, and conduct minor technology installation and troubleshooting

• Healthcare experience beneficial

• Subject to customer requirements, vaccinations (including Influenza, MMR and Hepatitis B) or a legitimate accommodation, will be required.

What is expected of you and others at this level

• Applies acquired knowledge and skills to complete standard tasks

• Readily learns and applies new information and methods to work in assigned area

• Maintains appropriate licenses, training, vaccinations, and certifications

• Works on routine assignments that require some problem resolution

• Works within clearly defined standard operating procedures and/or scientific methods

• Adheres to all quality guidelines

• Works under moderate degree of supervision

• Work typically involves regular review of output by work lead or supervisor

• Refers complex unusual problems to supervisor

• Assumes the best in teammates and is a team player in the depot environment

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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