Manager, Merchendise Operations

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About the Role:

We are seeking a results-driven Manager of Merchandising Operations to lead our Retail merchandising operations. This leader will drive the end-to-end operational process—from demand consolidation through delivery of bulk goods—to support seamless execution across Retail, Wholesale, Ecomm, and International markets.

This role oversees geographically distributed teams based in New York and India, and serves as a key cross-functional partner to Merchandising, Design, Planning, Sales, Supply Chain, and Sourcing. The ideal candidate combines operational expertise, systems thinking, and leadership acumen to transform complex workflows into streamlined, scalable, and efficient processes that enable speed-to-market, product accuracy, and executional excellence.

What You'll Do:

Strategic Leadership & Operational Excellence

• Own and evolve the enterprise-wide merchandising operations model, including seasonal and off-calendar workflows.
• Lead calendar governance and milestone management, ensuring alignment across internal and external stakeholders.
• Partner with global teams to drive operational agility and improve time-to-market execution across multiple channels.

Global Team & Vendor Management

• Directly lead Merch Ops teams in New York and India, ensuring process consistency and strong regional collaboration.
• Build effective relationships with vendors and overseas production partners, ensuring high-quality, on-time delivery and issue resolution.
• Act as a senior liaison for overseas vendor issues and internal escalations, ensuring timely communication and resolution.

Process Innovation & Systems Enablement

• Drive the adoption and scaling of operational tools and systems (e.g., PLM, GBCC, BY and workflow automation platforms).
• Lead initiatives to streamline and digitize merchandising processes, reduce manual work, and enhance visibility across teams.
• Champion continuous improvement across calendar execution, delivery tracking, and vendor collaboration.

Product Delivery & Execution

• Ensure on-time, in-full (OTIF) delivery of samples and bulk goods in alignment with assortment and channel priorities.
• Monitor and manage weekly WIP tracking, consolidator dates, and vendor performance metrics.
• Resolve complex PO and product execution issues in partnership with Sourcing, Design, and Merchandising.

Cross-Functional Influence & Collaboration

• Serve as a key partner to senior leaders across Merchandising, Planning, Sales, Design, and Supply Chain.
• Represent Operations in strategic forums and milestone meetings, driving alignment and executional clarity across functions.
• Collaborate with leadership to prioritize initiatives, allocate resources, and support company-wide merchandising goals.

Team Development & Organizational Growth

• Lead, mentor, and develop a high-performing global team, fostering a culture of accountability, innovation, and operational excellence.
• Define org structure and talent strategy that aligns with evolving business needs and long-term growth.
• Attract, retain, and grow top-tier operational talent across both domestic and international teams

What You'll Bring:

• 10–15+ years of experience in Production, Merchandising Operations, or Supply Chain
• Proven experience leading global, cross-functional teams—particularly in high-volume, multi-channel organizations
• Experience managing operations across regions, including international hubs such as India or Asia

Education:

• Bachelor’s degree required; advanced degree (MBA or similar) a plus

Skills & Competencies:

• Deep understanding of product lifecycle and merchandising execution
• Expert in operational calendars, vendor management, and delivery tracking
• Strong systems acumen (e.g., PLM, Excel, reporting tools)
• Excellent verbal and written communication skills
• Proven ability to lead through influence, drive cross-functional alignment, and manage complexity
• Highly adaptable, collaborative, and proactive in problem-solving

Working Environment

• Fast-paced, collaborative, and deadline-driven environment
• Must demonstrate flexibility, leadership across time zones, and comfort managing ambiguity
• Expected to operate as a change agent, bringing a continuous improvement mindset to the organization

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Pay Range:$101,300---$137,000

PVH currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. These ranges are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location and other relevant skills. PVH is committed to providing a market-competitive total rewards package to eligible associates, which includes diverse and robust health and insurance benefits to meet the varied needs of our associates and an above-market 401(k) contribution to help our associates save for retirement. We also offer career growth opportunities, empowering our associates to design their future at PVH.

Additional Compensation: This role is bonus eligible.

Your Wellbeing is Our Priority

At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes:

• Pay & Insurance: Competitive pay, bonus programs, best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.

• 401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.

• Flexible Workplace: Generous company-paid holidays, paid time off, hybrid working arrangements, volunteer opportunities, seasonal hours, and flexible work schedules.

• Wellbeing Support: A variety of wellbeing tools and programs such as, Headspace membership, reimbursement for fitness memberships and/or digital meditation subscriptions, and the opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities.

• Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.

• Education Assistance: Receive support for continued education including tuition reimbursement.

• Associate Discount: Shop at our company outlets and e-commerce sites at a discount.

Please note, eligibility depends on employment status, location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled.

About PVH:

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.   

 

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.

To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant’s current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH.