Director, AML Compliance (MLRO)

Director, AML Compliance (MLRO) – Singapore

Are you interested in being part of a cutting-edge compliance team? Would you like to work for a global company in Money Transfer that believes when money moves, better things can happen?

Are you interested in joining a globally diverse FinTech organization which is passionate about serving customers with omnichannel way of accessing remittance services, building market profile and driving growth?

Join Western Union as Director, AML Compliance.

Western Union powers your pursuit.

As the Singapore Director of Compliance, the role will lead all activities related to maintaining and ensuring compliance with Western Union’s current and future licenses in Singapore.

This includes oversight of regulatory and AML compliance, managing engagement with the Monetary Authority of Singapore (MAS), and serving as the appointed Money Laundering Reporting Officer (MLRO) responsible for the AML/CTF framework across Retail, Digital, and upcoming e-wallet businesses.  

The role will also act as a regional center of excellence, providing strategic guidance and regulatory oversight to support the scaling of Western Union’s e-wallet proposition across multiple APAC markets in 2026 and beyond.

Role Responsibilities:

• Act as a senior member of the Western Union Team in APAC, lead the provision of compliance and regulatory advice and guidance to the Business teams in line with enterprise and local policies and procedures and Singapore’s regulatory requirements.
• Responsible for developing, leading and maintaining Western Union's compliance framework in accordance with the MAS regulatory requirements, including Payment Services Act, AML/CFT Notices and other relevant laws and guidelines.
• Serve as the main liaison with MAS and other regulatory authorities on compliance and other licensing matters and develop a strong collaborative relationship with the regulators in Singapore and across South-East Asia as required.
• Ensure compliance policies and procedures are regularly reviewed, updated, and effectively implemented.
• Lead all regulatory submissions including license variations, regular returns, breach notifications, and ad-hoc requests.
• Monitor and conduct audit of the operational execution of the compliance policies and procedures.
• Support enterprise risk management efforts by providing compliance input to new initiatives, business models and product launches.
• Conduct compliance training for staff, senior management and the Board.
• Prepare and present compliance reports to senior management and the Board, advising them on regulatory developments and compliance risks/implications.
• Participate in strategic discussions to balance regulatory obligations with business objectives.
• To support the VP, Head of Compliance for APAC to engage in wider projects from a Compliance perspective.
• To collaborate and support the APAC Compliance team’s work planning, set objectives, and manage deliverables and performance.

Role Requirements:

• Degree holder with 10 years of experience with 10 years of AML compliance experience in digital payments, e-wallets, and/or banking, with a strong knowledge of digital financial services and cross border remittances.
• At least 3 years as an appointed MLRO in Singapore, with proven responsibility for designing and managing AML/CTF frameworks across multiple licenses.
• Established track record of engagement with MAS, including regulatory reporting, audit, remediation and license maintenance.
• Deep understanding of Singapore’s Payment Services Act (PSA) and global AML/CTF standards (e.g., FATF).
• Professional certification such as ICA or CAMS is required, with strong leadership, stakeholder management, and ability to design compliance frameworks for new product launches

Additional Preferred Skills:

• Minimum of 5 years' experience in a management/supervisory position with multiple direct reports
• Ability to work independently in enhancing, creating and implementing policies but collaborative and considerate to work in regional jurisdictions in Asia Pacific.
• Excellent interpersonal skills and the ability to comfortably interact with people at all levels of the organization, including executive management, and in an international environment
• Diplomatic sensitivity and ability to manage multiple stakeholders. Legal background would be an advantage.
• Proven track record of complex problem solving and decision-making ability.  Ability to build and enforce programs and policies with the intent of meeting local regulatory requirements and global minimum standards.  Strong analytical skills with excellent people management & leadership experience.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Singapore specific benefits include:

• Paid Time Offs
• Employee Assistance Programs
• Global Recognition and Rewards Programs
• Employee Wellness

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

12-19-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.