Critical Environments Chief Engineer

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Develop your engineering leadership career at JLL!  You will work as part of an engineering & facilities team at multi building data center property managed by JLL. This is a client-facing role that requires a well-rounded engineer with managerial skills.  

  

Location: Durham, NC 27703

Work Schedule: On-site Monday-Friday, 7:00 AM to 3:30 PM with on-call rotating schedule for after-hour emergencies 

Reporting To: Senior Chief Engineer

  

What this job involves:

The Chief Engineer is a subject matter expert in one or more critical environment electrical/mechanicals systems, infrastructure, and operational practices and must ensure the highest level of professionalism, while meeting the client’s needs, and a commitment to achieving the goal of 100% uptime. Responsible for protecting and improving the value of the client’s assets and ensuring that building engineering systems reliably perform their intended function. Work requires strong formal conduct of operations skills, technical expertise, personal accountability, and flawless execution of work activities commensurate with a high-risk critical environment and associated expectations for exceptional customer satisfaction and confidence. 

  

What your day-to-day will look like: 

• ​Supervise and manage multiple engineers and maintenance staff including priorities, shift staffing, hiring, training, personnel development, and performance reviews.  Ensures that staff are properly trained and qualified for their assigned facilities and associated work in a critical environment. 
• Lead and support the engineering staff to create a high performing team. 
• Support building operations through a highly integrated facilities management and engineering team to ensure high infrastructure availability and client satisfaction.  
• Ensure that communication with the engineering and facilities management staff is effective and thorough. 
• Maintain and support a Critical Environment Management program reflecting client requirements and industry best practices. 
• Responsible for the overall operation, maintenance, and modification of all building systems including: mechanical (including HVAC, computer room air conditioners, chillers, and plumbing) electrical (including UPS, DC battery systems, PDU, generators, transfer switches, and switchgear), cabling (including data and voice, broad band), fire detection and suppression, life safety, lighting, temperature control systems, building  management systems, and digital systems (including fire alarm, duress, card access, CCTV). Also has strong skills and experience in raised floor critical operating environments and associated procedures and best practices. 
• Develops, reviews, and approves construction and maintenance work plans for assigned facilities and systems. 
• Identify the maintenance objectives of the facility and incorporate those objectives into a documented plan that includes preventive, predictive, and corrective maintenance procedures. 
• Must be able to immediately recognize system shortcomings, respond to operational and emergency situations, and provide technical guidance and direction during real time problem management.  Also, you must be able to act in a consulting capacity on projects and new designs. 
• Provide training and support aimed at expanding the capabilities of the operations and maintenance staff, specific duties include and are not limited to: demonstrating the proper use and care of tools and instruments, giving hands on instruction in basic maintenance, safety and troubleshooting procedures, recommending relevant outside engineering courses for enrollment and instilling an overall level of professionalism in manner and appearance. 
• Identify safety hazards within the building and incorporate the remediation of such hazards to ensure that the building’s staff and occupants work in a safe environment. Implement, administer, and manage the safety training program. 
• Ensure that compliance of all regulatory laws and guidelines are met as they relate to the operation of the building’s infrastructure. Responsible for alerting management of building discrepancies. 
• Develop routine annual maintenance plans and capital plans which would include planning for infrastructure upgrades, equipment replacements and building modifications to ensure the building’s future capabilities are maintained. 
• Inspect Facilities on an ongoing basis to determine effectiveness of operations and maintenance programs, personnel and equipment. 
• Responsible for providing technical input and support to facility projects and modifications, including construction support, commissioning, and final acceptance, as applicable. 
• Ensure all infrastructure and compliance documentation for the building is maintained and up to date, including up-to-date building drawings and single-lines as well as documentation mandated for the purpose of maintaining regulatory compliance with Federal, State or Local law. 
• Responsible for overseeing the activities of contractors working within the building either as representatives of the building itself or tenants operating within the buildings.  Includes implementation of advance training and notification to all contractors so that they are informed and knowledgeable with respects to the building’s critical functions and the work they are to perform 
• Responsible for keeping records of buildings, rounds and readings, all engineering logs and engineering data sheets. 
• Create a working environment that supports the O&M Continuous Performance Improvement Process, which solicits new ideas to reduce risk and cost.  
• Team with engineering counterparts in other regions in the sharing of new ideas, methods and processes which support the goals and financial objectives of the client and provide the highest standard of professionalism, accountability and reliability in support of operational and business objectives.   
• Participate in local professional trade organizations and training programs in order to stay current with technological trends of the industry. 
• Performs other duties as required to meet clients’ objectives and acts in other capacities when required. 

  

Physical Work Requirements & Conditions 

• Lifting up to 80 lbs. 
• Working from heights. 
• Frequently climbing, bending, lifting, kneeling, stooping, and working/extending overhead. 
• Working in adverse conditions (i.e., extreme cold, extreme hot). 
• Driving for long periods of time. 
• Climbing a ladder with a 300 lb. weight limit while carrying a tool bag weighing approximately 20 lbs. 
• Climbing a ladder up to 30 feet. 
• Must be able to work different schedules.  
• Must be able to work Holidays & weekends.  
• Must be able to respond to after-hours site emergencies.  
• While performing the duties of this job, the employee is regularly required to walk long distances to cover property portfolio. 

  

Required Skills and Experience 

• High School diploma or GED equivalent 
• Must possess and maintain a valid state driver’s license 
• Must successfully pass background, drug/alcohol, and MVR screening process before beginning employment. 
• Ten (10)+ years of relevant work experience as an MEP Commercial/Industrial Operating Engineer 
• Three (3)+ years of hands-on work experience operating and maintaining critical data center infrastructure, equipment, and systems (UPS, emergency generators, switchgears, & chiller plants) 
• Three (3)+ years of relevant people management experience; especially as an Assistant Chief/Lead Operating Engineer or similar role (managing a team of 5+ maintenance/engineering personnel) 
• Completion of EPA 608/Universal certification  
• Experience using Computerized Maintenance Management System (CMMS) &/or Building Management System (BMS) 
• Strong Customer Service & Interpersonal skills 
• Experience using Microsoft Office (Word, Outlook, Excel, Teams) 
• Strong Troubleshooting, diagnostic, and problem-solving skills 
• Comprehensive knowledge of maintenance processes. 

  

Preferred experience and skills  

•  Trade school education, union training, military service or college education is desirable

• Previous military background a plus to include Army Prime Power, Navy ET/Nuke, Air Force   HVAC/Power Pro/ Electrician or related trade schooling

• Operating Engineers license (SMA) or equivalent is desirable 

• Metasys® Building Automation System exposure preferred  

Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site.

Location:

On-site –Durham, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

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