Creative Design & Content Specialist (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

As a Creative Design & Content Specialist in the Growth & CRM team, your mission is to bring Glovo’s rider communications to life — visually and verbally. You’ll design and craft creative campaigns that engage, inform, and inspire our rider community across multiple touchpoints: in-app, online, and offline.

You’ll collaborate closely with CRM Specialists, the Data Automation & CRM Growth Analyst, and the Performance Marketing team to design, write, and test impactful creatives that drive activation, conversion, and retention. From lifecycle messages and onboarding journeys to paid social campaigns and local activations, you’ll ensure every piece of communication feels coherent, data-driven, and on-brand.

This role is perfect for someone who’s creative yet analytical, hands-on yet strategic, and eager to blend design, content, and experimentation to make our Growth engine stronger.

THE JOURNEY

• Design and produce multi-channel creative campaigns across in-app, CRM, social media, and offline touchpoints — from visuals to layouts to templates.
• Collaborate with the Growth, CRM, and Performance Marketing teams to ensure all creatives align with business goals and brand tone.
• Support with content creation and copywriting, adapting messages and headlines to each channel and audience.
• Work on performance marketing campaigns, designing assets for paid social, display, and digital acquisition with a focus on clarity, conversion, and brand consistency.
• Co-create and iterate A/B test variants with CRM & Data Automation teams, analyzing results to continuously improve engagement and conversion.
• Contribute to in-app content and experience design, ensuring our rider-facing screens are visually cohesive and intuitive.
• Design creative assets for offline rider engagement, such as print materials, local event visuals, and field activations.
• Leverage AI and creative automation tools (e.g., Midjourney, or Gemini) to accelerate design and content production.
• Champion Glovo’s rider brand identity, ensuring consistency, innovation, and impact across every campaign and communication.

WHAT YOU WILL BRING TO THE RIDE

• A compelling online portfolio showcasing graphic design, marketing, advertising, and user-centered design solutions is REQUIRED. 
• 2+ years of experience in graphic design, content creation, or creative marketing, 
• Strong proficiency in Photoshop, Illustrator, and Figma (or similar design tools)  
• Knowledge of HTML/CSS for email or landing page template adaptation.
• Experience designing for multi-channel campaigns — especially in-app, digital/web & social media.
• Excellent visual and written communication skills, with an ability to craft messages that convert, when needed.
• A proactive, problem-solving mindset: you love collaborating, testing, and finding new ways to tell stories.
• Comfort working cross-functionally (e.g: ops teams, CRM specialists, data & automation, and performance teams).
• Fluency in English (written and verbal).

Nice To Have

• Experience working with Growth, CRM, or performance marketing teams.
• Experience with AI creative tools (e.g., Midjourney, or Gemini) to ideate and speed up production.
• Basic copywriting or UX writing experience to craft short, impactful content for CRM and digital channels.
• Familiarity with performance marketing design principles (e.g., ad creative testing, CTR optimization, visual hierarchy).
• Prior experience in a fast-paced, tech or marketplace environment, especially one with a strong brand voice.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!