Coordinator

• Permanent | 38 Hours per week
• $90188 per annum plus super plus Not for Profit salary packaging
• Location: Cooma 2630
• Make a meaningful difference to the lives of Australians in need.

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose

Your Opportunity

The Cooma & Region Homelessness Support Service supports people who are homeless or at risk of homelessness across the Cooma-Monaro, Snowy River, and Bombala Shires. The service provides tailored support, advocacy and outreach to people who are homeless or at risk of homelessness across the region. We also have a 4x 2-bedroom crisis accommodation unit in Cooma.

We have a great opportunity for a Coordinator to support the day-to-day running of the service.   The Co-ordinator will actively participate in case management and work closely with the Program Manager to ensure the performance of the service and report on service outcomes including developing and maintaining effective working relationships with key stakeholders in the local community.

Your key responsibilities will be to:

• Respond to referrals.
• Actively participate in case management
• Work with staff and clients to create individualised support plans.
• Act as first point of escalation for clients and Case Managers,
• Liaise with the relevant Support Services to enable the necessary support and referral of the client if required.
• Undertake staff supervision as required,
• Participate in on call roster.
• Attend and participate in external meetings and case conference reviews. 
• Complete a range of administrative duties for the efficient running of the service including individualised case management files, internal and external client paperwork and internal and external reports.

Requirements for Success

• Relevant tertiary qualification and/or extensive experience in human services
• Demonstrated ability to provide specialised or complex therapeutic interventions and manage a caseload of complex clients.
• Demonstrated ability to lead and manage teams.A thorough understanding of homelessness issues
• Demonstrated ability to network and develop effective working relationships at all levels in the community.
• High level of numeracy, written and verbal communication skills
• Competent computer literacy
• Current driver’s license

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. 

Your benefits  

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support  
• Volunteering opportunities   
• Opportunity to purchase additional annual leave  
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off 

Our culture   

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.    

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. 

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.  

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. 

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au   

Find out more about a career with Mission Australia.   

How to apply  

Click ‘Apply’ and send your application today!  

As a committed Circle Back Initiative employer, we will respond to your application.  

Applications close at midnight on Monday 17th November.  Please apply as soon as possible to be considered. Thank you.