Lithia & Driveway

Body Shop Estimator

Bell Road Toyota, Phoenix, AZ 85023 Full time

Dealership:

L0378 Bell Road Toyota

Bell Road Toyota

Body Shop Estimator

Pay Range: $65,000 – $95,000 per year (Commission-Based)

Schedule: Full-time

Are you a motivated, customer-focused professional looking for your next great opportunity?
 

Join the team at Bell Road Toyota, where we believe our people are the key to our success. We’re not just a body shop — we’re a team that values culture, teamwork, and the individual contributions that drive exceptional results.

Why Join Us?

  •  Heavy foot traffic and consistent work volume
  •  Ongoing training and development opportunities
  •  Top industry pay and commission potential
  •  Career growth and promotion opportunities for high performers
  •  Experienced management team dedicated to mentoring and supporting you
  •  Positive, team-oriented culture where employees thrive

What You’ll Do

  • Answer incoming calls promptly and professionally in accordance with company standards.
  • Greet customers with a friendly, professional attitude and identify their vehicle concerns.
  • Conduct vehicle walkarounds to assess damage and repair needs.
  • Create accurate estimates using CCCOne systems.
  • Prepare detailed repair orders using ProfitNet and ADP systems.
  • Communicate repair recommendations, costs, and timelines to customers.
  • Obtain customer approval for repair work, including supplemental repairs.
  • Dispatch repair orders to technicians following department policies and cost-control procedures.
  • Maintain consistent communication with customers regarding repair status.
  • Process payments and deliver repaired vehicles promptly and professionally.

What We’re Looking For

  • Minimum 2 years of estimating experience in an auto body or collision repair shop
  • Strong customer service skills and a genuine desire to help others
  • Background in sales or customer-facing roles preferred
  • Ability to multitask and manage multiple repair jobs efficiently
  • High attention to detail and accuracy in estimates
  • Excellent written and verbal communication skills
  • Valid driver’s license and acceptable driving record

We offer best in class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.