Account Executive

Company:

Marsh

Description:

We are seeking a talented individual to join our Local Community Insurance Services (LCIS) team, which is a division of JLT Risk Solutions at Marsh. This role will be based in Adelaide. This is a hybrid role that has a requirement of working at least three days a week in the office.

At LCIS, we are all about empowering communities and helping people pursue their passions with confidence. As a specialist insurance provider, we arrange tailored coverage to protect community groups and not-for-profits across Australia. Our team provides expert advice and a range of insurance options to meet the unique needs of each group. We are passionate about making communities thrive and enabling people to live their lives to the fullest. Local Community Insurance Services (LCIS) a division JLT, JLT Public Sector is Australia’s trusted expert in the design and delivery of risk solutions for governments and their communities.

We will count on you to:

• Manage a portfolio of clients, building and maintaining strong relationships with key stakeholders.
• Answering client telephone calls, emails, arranging quotations, endorsements, and new business.
• Manage the renewal process for existing clients, ensuring that policies are renewed on time and that coverage remains appropriate.
• Identify opportunities to provide insurance solutions that meet clients' needs and exceed their expectations.
• Develop and maintain a thorough understanding of clients' activities, and insurance requirements.
• Provide guidance on coverage options, policy terms and conditions.
• Work closely with internal teams to manage policy administration, billing, and claims management.
• Ensure that all client interactions are accurately documented and that records are maintained in accordance with company policies and procedures.

What you need to have:

• Minimum of 2+ years' experience in a similar account management role within the insurance industry.
• Strong knowledge of insurance products and services.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite and experience with client management systems.
• Undertake Company directed compliance training.
• RG146 Tier 1 Insurance Broking Compliance.
   

What sets you apart?

• Effective communicator: This is key to excellent client service and delivering on our client-first principles, so you will need to have strong interpersonal skills and be able to communicate clearly and professionally in all situations.
• Analytical: Analyse complex information, evaluate risk, and provide advice and solutions to clients.
• Highly organised and can manage multiple tasks simultaneously.
• See the importance of details and getting the small things right: A high level of attention to detail is essential for ensuring accuracy in policy documentation.
• Consistently contributes to the team and supports manager’s efforts to achieve goals.  Demonstrates understanding and respect for different perspectives, values, cultures and work styles. 

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

About Marsh:

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.