Create your future with Affin! You too can make a difference.
Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.
Walk-In Interview @ 13 November 2025
Location: Menara Affin, TRX, Kuala Lumpur
Once you apply, you are invited to attend the interview !
Open for two(2) position :
1. Executive, Virtual Banking
- Bachelor’s Degree in any field (fresh) or Diploma holder with relevant experience in Financial Services Industry or Contact Centre is an added advantage.
- General knowledge in complaint management, banking policies and regulations.
- Customer centric and a strong team player.
- Excellent command in English and Bahasa Malaysia (Spoken & Written).
- Ability to converse in Mandarin or Cantonese is an added advantage.
- Fresh Graduates are welcome to apply.
- Fresh Graduate or Minimum 1 year of work experience.
2. Executive, Fraud Analyst
- Bachelor’s Degree in any field (fresh) or any relevant experience in Fraud field.
- Monitor and review financial transactions to spot suspicious or unusual activity.
- Investigate potential fraud cases and decide the best approach to handle them.
- Escalate serious or high-risk cases to Management, Compliance, or Authorities.
- Work with the National Scam Response Centre (NSRC) and manage cases in the National Fraud Portal (NFP).
- Take action on affected accounts, such as holding transactions or processing reimbursements.
- Handle customer complaints related to fraud and provide fair resolutions.
- Suggest improvements to fraud detection systems and processes.
- Work with other teams like compliance, legal, and cybersecurity.
- Stay updated on fraud trends, banking operations, and regulations (e.g., AMLA, FATF, BNM).