Volunteers Coordinator

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Coordinates daily operations of the Volunteer Services Department. Assign volunteers and develop position assignments to ensure adequate response for requests of volunteer resources. Develops relationships throughout LVHN facilities to improve the patient and colleague experience. Attract, develop, and retain volunteer talent to sustain programs. Support colleague engagement initiatives.

Job Duties

• Approves requests for special projects and volunteer services from various departments and coordinates completion of requests.
• Assists director in reviewing department's policies and procedures annually in conjunction with regulatory guidelines.
• Conducts interviews with prospective volunteers to determine if they meet basic requirements and are appropriate for further consideration.
• Ensures adequate screening per department policy prior to volunteer placement.
• Provides answers to questions, helps with problems or concerns, and assists with requests for volunteer services.
• Plans volunteer events related to recognition, invites, and/or special events.
• Provides adequate supervision to hospital volunteers.
• Provides proper placement by matching volunteer's interests, skills, and schedules with the department's needs.

Minimum Qualifications

• Associate’s Degree
• 3 years Volunteer, health care, or human services management.

Preferred Qualifications

• Bachelor’s Degree
• CAVS - Certified Administrator of Volunteer Services - State of Pennsylvania Upon Hire

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

Lehigh Valley Hospital- Cedar Crest

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

Monday-Friday 7:30am-4:00pm No weekends, no holidays.

Department:

1004-09030 Volunteer Services - CC