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Comcast

Vice President Digital Commerce

PA - Philadelphia, 1800 Arch St Full time
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The VP of Digital Commerce is an executive technology leader responsible for the architecture, operations, and delivery of the enterprise’s digital commerce and marketing technology platforms. This role oversees the end-to-end health, performance, reliability, and evolution of systems including Adobe Experience Cloud (AEM, AEP, Target, Analytics, AJO, Campaign), commerce engines, APIs, data pipelines, and customer engagement platforms. The leader ensures that digital systems scale, integrate, and deliver frictionless customer experiences with high availability and engineering discipline.

Job Description

Core Responsibilities

  • Serve as the executive owner of the Digital Commerce and Adobe Experience Cloud platforms, accountable for uptime, performance, SLAs, and scalability. 

  • Lead enterprise architecture for digital experience, including API-first design, headless services, event-driven integrations, identity, and data flows. 

  • Oversee global multi-disciplinary platform delivery teams spanning AEM engineers, Martech engineers, full-stack developers, QA, SRE, DevOps, and data engineering. 

  • Implement modern SDLC practices—CI/CD, automated testing, infrastructure-as-code, observability, performance monitoring, and zero-downtime deployments. 

  • Establish and enforce engineering best practices for Adobe technologies, including AEM development patterns, AEP schema design, and Target personalizations at scale. 

  • Ensure platform resilience, redundancy, and performance tuning across hosting layers (cloud-managed AEM, Adobe-hosted AEP/RTCDP, APIs, CDNs). 

  • Oversee operational readiness—deployment gates, post-release validation, telemetry, instrumentation, and incident management. 

  • Create transparency with executive stakeholders around timelines, trade-offs, risks, and platform investment needs. 

  • Optimize vendor relationships and Adobe product utilization to reduce cost and increase performance. 

  • Build and scale high-performing engineering, delivery, and platform operations teams. 

  • Mentor leaders and architects across AEM, Martech engineering, commerce services, and DevOps/SRE. 

  • Create a culture of excellence in platform engineering, observability, documentation, and operational ownership. 

  • Consistent exercise of independent judgment and discretion in matters of significance. 

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. 

  • Other duties and responsibilities as assigned. 

Qualifications

  • 12+ years leading digital platform, commerce, or Martech engineering/delivery organizations. 

  • Deep hands-on expertise with Adobe Experience Cloud (AEM, AEP, RT-CDP, Target, Analytics, Journey Optimizer, Campaign). 

  • Proven leadership building and operating large-scale digital platforms with high availability and complex integrations. 

  • Strong architectural background in APIs, microservices, cloud infrastructure, data pipelines, identity management, and observability. 

  • Experience running 24/7 enterprise digital operations with a disciplined SRE/DevOps approach. 

  • Demonstrated success leading large multi-team delivery organizations with structured SDLC and velocity KPIs. 

Employees at all levels are expected to: 

  • Understand our Operating Principles; make them the guidelines for how you do your job. 

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. 

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. 

  • Win as a team - make big things happen by working together and being open to new ideas. 

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. 

  • Drive results and growth. 

  • Support a culture of inclusion in how you work and lead. 

  • Do what's right for each other, our customers, investors and our communities. 

 

Disclaimer: 

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. 

Skills

Emerging Technologies, Leadership, Strategic Objectives

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the benefits summary on our careers site for more details.

Education

Master's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

15 Years +

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.