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Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
An eBay subsidiary, TCGplayer is on a quest to be the most trusted trading card game (TCG) platform — connecting and empowering the hobby community. Trading card games are a $25B global market that creates community connection through in-person games (Pokemon; Magic: The Gathering; YiGiOh; etc.). Founded by TCG enthusiasts, we operate a global marketplace, and create tools, technologies and solutions that help small businesses profitably sell TCGs at scale.
As a User Experience Designer, you will apply your domain expertise and knowledge of UX best-practices to drive high-impact product improvements in our Monetization and Compliance group – one of TCGplayer’s critical product portfolios. In this mid-level design role, you will partner with cross-functional peers to design and deliver customer-centered solutions for hobbyists and professional sellers, focusing on areas such as payments, billing, customer fees, and related compliance efforts such as Know Your Customer (KYC). You will work within an established design process to create innovative solutions that are grounded in research and validated through user testing.
Our User Experience Design team prides itself on creating a culture that fosters camaraderie, embraces diversity, and exudes passion. We value curiosity, craft, and a desire to directly interact with the real world. You don’t have to be a hobbyist or gamer to love working in TCGplayer’s UX Design organization, but you should be comfortable with ambiguity and eager to amplify our steadfast commitment to making hobbies and games accessible, fun, and rewarding for everyone. If you’re equal parts “empathy” and “ambition,” this is an opportunity to take risks and stretch yourself, surrounded by teammates who will support you along the way.
What you will accomplish:
Create UX deliverables throughout the design process, evolving designs from early concepts, wireframes, and prototypes to final specifications
Deliver high-value features across multiple projects, ensuring design solutions support user needs, align with business goals, and positively impact key performance metrics
Apply advanced knowledge of Figma to create, iterate, and hand off design assets while working within an established design system
Collaborate with cross-functional teammates to deliver high-quality solutions that drive seller value, inform product strategy, and support data-driven decision-making
Participate in user testing, workshops, and research efforts to gather insights and validate design decisions
Obtain Leadership approval and team alignment through compelling storytelling that clearly communicates your ideas and design rationale
Build knowledge about trends in the trading card game (TCG) space, online marketplaces, and best-in-class eCommerce and payment experiences — actively sharing relevant ideas and inspiration
What you will bring:
3–4 years of experience in a dedicated User Experience Design role with a BA/BS degree in Design, Human–Computer Interaction (HCI), or equivalent practical experience
Strong portfolio showcasing user-centered design solutions and problem-solving skills with measurable impact
Experience designing billing and payment experiences within an eCommerce or online marketplace context
Experience designing B2B/SaaS web-based software with a focus on workflow and task completion
Experience using research, user testing, and both quantitative and qualitative data to inform design decisions
Knowledge of responsive design principles and WCAG accessibility standards
Preferred Qualifications
Experience with leading AI tools and examples of how you’ve integrated them into your workflow to generate concepts, improve efficiency, or improve quality
Familiarity with the gaming, hobby, or collectibles community — particularly trading card games
Knowledge of industry compliance requirements, as well as privacy and data protection regulations (domestic and international)
The base pay range for this position is expected in the range below:
$89,600 - $158,100Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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