The Opportunity
Incumbent must be resourceful, independent and self-starter. He/She is accountable for the accuracy and timeliness on all related tasks in New Business Department. Incumbent is expected to meet datelines and deliver the expected results. Any error or delay in processing will impact company reputation and service standard.
Position Responsibilities:
Managing all aspects of underwriting process
Handle processing of underwriting transaction as per the agreed TAT
Act as backup for other team members when needed
Involve and perform UAT and projects
Other administrative duties and assigned duties as and when required by the HOD
Analyzing and interpreting medical, non-medical and financial information
Conduct Tele-Underwriting with customers for non-medical applications
Timely and accurate preparation of reports, SOPs etc.
Ensure compliance with underwriting guideline, SOPs, Regulations such AMLA, CRS, FATCA, Labuan Financial Services Authority (Labuan FSA) and rules and guidelines for the department
Adherence to risk controls and flagging up any new risk in a timely manner
Required Qualifications:
Fresh graduate with University Degree in Science, Biomedical Science, Nursing
Minimum 1-3 years life insurance industry experience or equivalent preferred
Excellent organization, communication and interpersonal skills
Strong analytical skills and ability to define, research and solve problems independently
A customer-centric mindset and effective relationship-building skills
Effective time management skills
Able to work long hours, public holidays and weekends as required
Familiarity with working with Microsoft Office.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement