Treasury Cash Management (TCM) Payment Specialist

Job Description Summary

#LI-Hybrid
Location : Selangor, Malaysia

The TCM Payment Specialist ensures accurate and timely execution of payments across multiple entities, safeguarding compliance, quality, and efficiency in line with Novartis Treasury standards. This role supports end-to-end cash disbursement processes, drives automation, and contributes to continuous improvement initiatives.

 

Job Description

Key Responsibilities:

• Execute and monitor payment runs in SAP, ensuring adherence to Treasury rules and payment calendars.

• Validate payment requests, resolve unpaid or returned items, and manage exceptions with minimal manual intervention.

• Maintain proper documentation for audit and compliance purposes.

• Provide timely reporting and analysis to support performance improvement and cost optimization.

• Collaborate with stakeholders to resolve payment-related issues and deliver customer-focused support.

• Drive automation and process simplification, challenging manual processes where possible.

• Support knowledge management (user guides, FAQs) and KPI tracking.

• Participate in special projects and continuous improvement initiatives.

• Ensure compliance with Novartis Accounting Manual (NAM), Financial Controls Manual (NFCM), and regulatory requirements.

Essential Requirements:

• Degree in Accounting / Finance / Business Administration / Economics.

• Minimum 5 years in a shared service or similar environment is preferred.

• Hands-on experience with SAP payment runs and manual payment processes is preferred.

• Experience with SAP system.

• Excellent communication in English.

• Strong analytical and problem-solving skills.

• Strong stakeholder management and customer service mindset.

 

Skills Desired

Compliance And Controls, Continuous Process Improvement, Critical Thinking, Data Cleansing / Normalization, Embracing Change, Financial Accounting, Financial And Management Reporting, Rapid Problem Solving, Resilience, Tax