Key Responsibilities:
Alert Review & Analysis:
Validate alert details against internal systems and external sources.
Determine whether alerts are false positives or potential true matches.
False Positive Management:
Document rationale for closing false positives in line with policy.
Ensure accurate and timely closure of alerts to maintain workflow efficiency.
Escalation of True Matches:
Escalate confirmed or suspected true matches to Level 3 or Compliance for enhanced due diligence.
Provide detailed case notes and supporting evidence for escalations.
Compliance & Regulatory Adherence:
Follow internal procedures and regulatory requirements (OFAC, UN, EU, local regulations).
Maintain confidentiality and integrity of sensitive data.
Reporting & Documentation:
Record all actions taken on alerts in the case management system.
Assist in generating periodic reports on alert volumes and resolution metrics.
Other Key Responsibilities Include:
Setting targets for the portfolio in line with turnover.
Planning strategic objectives for the portfolio.
Assisting in building and managing the opportunity tracking tool
Communicating client interactions and feedback to stakeholders with regards to developments.
Initiating client scoping sessions road shows and quarterly client visits to gain client insights.
Initiating brainstorming sessions to identify opportunities across the group and manage action items thereof.
Creating innovative solutions for specific product areas.
Interrogating and manage MIS data to identify potential turns in business cycles or client behavior.
Reviewing MIS data in order to ensure that internal trading desk turnover targets are met as well as migrating risk from internal trading books.
Proactively managing credit facilities to ensure adequate limits are in place.
Making cold calls in order to originate business to grow the portfolio.
Managing escalated unresolved client issues.
Interacting with IBD DCM team on a regular basis in order to gain insight into client activities to strengthen client relationships.
Following through to ensure that personal quality and productivity standards are consistently and accurately maintained.
Staying relevant and up to date with legislations and new development.
Planning and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time-frames and according to quality standards.
Taking ownership of personal career development leveraging formal and informal opportunities.
You Will Be An Ideal Candidate If You:
Have a Diploma/Degree in Business Management
Have 3 to 5 years' experience in a similar role
You Will Have Access To:
Opportunities to network and collaborate
Challenging Work
Opportunities to innovate
Are you interested to take the step? We look forward to engaging with you further. Apply now!
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Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
14/11/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.