Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (*in collaboration with AbbVie)
About the Role:
Principal ServiceNow Developer will lead our ServiceNow development initiatives. In this position you will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that meet the complex needs of our organization. Collaboration with cross-functional teams, provide technical leadership, and ensure best practices are followed in the development, configuration, and integration of ServiceNow modules.
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Your Contributions (include, but are not limited to):
- Take ownership of the full software development lifecycle, including requirement analysis, design, coding, testing, and deployment of ServiceNow applications and integrations.
- Design scalable, robust, and innovative ServiceNow solutions that align with business needs and technical requirements. Guide the architecture and implementation of core ITSM processes, custom applications, and integrations.
- Provide deep expertise in ServiceNow modules such as HRSD, ITSM, ITOM, ITBM, SecOps, and others. Stay up to date with new features, functionalities, and best practices in ServiceNow.
- Mentor and lead a team of ServiceNow developers, offering guidance and support in code reviews, troubleshooting, and problem-solving. Foster a culture of continuous learning and improvement within the team.
- Work closely with stakeholders to identify opportunities for process improvements and automation using the ServiceNow platform. Ensure that solutions are efficient, maintainable, and aligned with business goals.
- Develop and maintain integrations between ServiceNow and other enterprise systems, ensuring data consistency and smooth operation across platforms.
- Ensure all ServiceNow solutions adhere to security standards and regulatory requirements. Implement access controls, encryption, and other security measures as needed.
- Create and maintain comprehensive documentation for all customizations, configurations, and workflows. Provide training and support to end-users and other developers as necessary.
- Monitor the performance and health of the ServiceNow platform, identifying and resolving any issues proactively to ensure optimal performance.
- Collaborate with IT leadership, business analysts, and other stakeholders to understand business needs and translate them into technical solutions on the ServiceNow platform.
- Other duties as assigned.
Requirements:
- Bachelor’s degree (BS/BA) in Computer Science, Engineering, or a related discipline, with 6+ years of relevant experience, OR
- Master’s degree in a related field with 4+ years of relevant experience, OR
- 5-10+ years of equivalent work experience in ServiceNow development and administration without a degree
- Excellent interpersonal skills, outstanding oral and written communication skills, good organizational skills, ability to work in a team and work independently.
- 4 years’ experience building or maintaining Rest APIs
- 4 years’ experience with web-based development languages (JavaScript, HTML, CSS, AJAX, HTTP, XML)
- 4 years’ experience with SQL and relational databases
- 2 years’ experience with IT Service Management (ITSM) and IT Operations Management (ITOM) modules
- 2 years’ Governance Risk & Compliance (GRC), or Security Operations modules
- Experience with HR Service Delivery (HRSD)
- ITIL related certification – Foundations or higher
- Certification: ServiceNow Certified Application Developer – (included recent Deltas)
- Experience with Integration Hub, Managed and Custom Spokes
- Experience building Custom Applications, including new roles, tables, metrics, & reporting.
- Ability to present and explain technical information to diverse audiences.
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.