Inside Sales Account Manager, Academic & Government
Do you have sales experience and negotiating skills?
Like to join a company of people that is constantly innovating to inspire groundbreaking research?
About our Team
Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.
About the Role
You will be responsible for managing, protecting and growing revenue within a territory for Academic and Government accounts. (Within North America & additional accounts in other regions). Upselling and cross-selling to existing accounts, and engaging with new/prospective clients. You'll deliver daily & frequent customer interactions. (Using phone, Teams, email, and other virtual methods). Generating demand, opening new accounts and driving overall revenue growth. You will act as the primary strategic account owner with both the clients and Elsevier stakeholders.
Responsibilities
Identifying and targeting revenue growth opportunities within assigned territory and in accounts. Including identifying opportunities to sell Science Direct to new customers.
Managing approximately 3-million-dollar book of business.
Developing and implementing a detailed, strategic sales plan to demonstrate how to maximize revenue opportunities.
Identifying key contacts and decision makers within a customer organization. Developing relationships with those contacts to drive additional up-sell and cross-sell initiatives.
Collaborating with Solutions Sales Managers and other roles to develop targeted sales plans. Managing the execution of these plans.
Engaging with ‘inactive’ accounts within the territory and opening these accounts to drive additional revenue.
Owning the relationship with the customer. You are responsible for the overall health and status of both relationships and negotiations of contracts.
Demonstrating an in-depth understanding of Elsevier’s Research Solution suite of products. Including the ability to articulate competitors differentiates and our value proposition.
Requirements
Have previous B2B sales experience in a relevant industry.
Be results-driven and able to meet sales targets consistently.
Be an excellent relationship builder, able to engage various levels of stakeholders.
Have excellent communication skills and be fluent in English, both verbal and written.
Be able to multitask and prioritize tasks effectively.
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