Technology Supplier Manager
Division: Digital, Technology & Innovation
Department: Technology Resilience
Salary: National (Edinburgh and Leeds) ranging from £57,200 to £84,000 and London from £62,900 to £94,000 (salary offered will be based on skills and experience)
This role is graded as: Technical Specialist - Corporate
Your recruitment contact is Sonika Suryadevara via Sonika.Suryadevara@fca.org.uk. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.
The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile and cost-effective technology and data ecosystem that drives better decisions, transparency and operational efficiency.
Sitting within DTI, the Technology Resilience team safeguards the FCA's digital assets, services and suppliers to ensure the organisation remains secure and compliant.
Role responsibilities
The Digital, Technology & Innovation Supplier Management team owns the relationships with our most critical technology suppliers, driving strategic engagement, unlocking innovation and value while mitigating risk and ensuring robust governance is in place, alongside offering advice and support to a wide range of stakeholders. You will:
Build and manage strategic relationships with key IT suppliers to support FCA’s growth with opportunities to contribute to service improvements and key decision-making
Drive innovation and value add from the supplier
Provide strategic supplier management including governance, risk and issue management, financial tracking and coaching to the team
Lead complex supplier engagements, acting as a key escalation point while implementing robust management processes to drive efficiency, reduce risk, foster innovation, and enhance supplier resilience
Support Procurement in contract negotiations, renewals and change management, advising senior management on supplier strategy, planning and risk exposure
Monitor service levels and performance, resolve disputes and cultivate collaborative relationships to ensure value for money and maintain the FCA’s position as a customer of choice
Gain hands-on experience in the evolving AI landscape while working with senior stakeholders and Tier 1 tech suppliers
Lead or support supplier-led initiatives and share best practices across teams
Skills required
Minimum:
Extensive experience in Supplier Relationship Management in highly regulated industries
Experience leading and managing Technology suppliers, focusing on performance, governance and strategic engagement
Experience managing outsourced contracts and managing a complex contractual model
Essential:
Experience steering teams to deliver supplier management services, including mediation, dispute resolution, contract development and administration
Experience working in large, standards-based corporate environments with tight deadlines and familiarity with RACI-type deliverables frameworks
Benefits
28 days annual leave plus bank holidays
Hybrid model with up to 60% remote work
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle
For a full list of our benefits and our recruitment process as a whole visit our benefits page.
Our values and culture
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability Confident: our hiring approach
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timeline
Advert Closes: Midnight 21 November (please apply by 11.59pm 20 November)
Shortlist: 26 November
First Interview: 01 and 02 December
Second Interview: 08 and 09 December
Your recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.