Job Description
About FIS
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About the role
As a Technology Business Consultant, you’ll contribute to a critical component of our success. While working closely with clients and internal teams to deliver innovative, new solutions that meet their needs and help advance the way the world pays, banks and invests.
About the team
Our team consists of three Technology Business Consultants and six Programmer Analysts. We support FIS’ TouchPoint Teller and TouchPoint Sales and Service technology for US clients.
TouchPoint Teller complements traditional teller responsibilities by automating all monetary transactions, inquiries, compliance requirements, and administrative functions while providing a reliable store-and-forward environment to ensure transactions are not lost.
Enhanced navigation features, image capture, and automated decisioning mitigate the effect of these changes on the teller. The solution also extends traditional teller responsibilities by providing expanded service and sales functions. It proactively displays cross-selling opportunities for tellers to act upon or refer to other areas of the institution.
TouchPoint Sales and Service is a suite of customer interaction solutions that help financial institutions enhance sales and service through all delivery channels, including the branch, the contact center, the Internet and their network of relationship managers.
What you will be doing
• Researching client needs, analyzing trends and best practices and creating detailed program specifications.
• Devising procedures to achieve greater efficiencies and solve complex technical problems.
• Assessing available technologies and recommending solutions.
What you will need
• Advanced knowledge of multiple end-to-end systems as well as application development.
• Proficiency in business modeling and requirements definition disciplines through Unified Language. (UML)
• An understanding of appropriate application programming languages.
• A bachelor's in computer science or information systems or equivalent experience.
Bonus if you have
• Experience with TouchPoint.
• Bank teller experience.
• Mainframe application experience.
• Banking industry experience.
What we offer you
• Flexible and creative work environment.
• Diverse and collaborative atmosphere.
• Professional and personal development resources.
• Opportunities to volunteer and support charities.
• Competitive salary and benefits.
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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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