Technical Demo Program Lead - Customer Welcome Center Barcelona

Description -

We are looking for a Technical Demo Program Lead to join the Customer Welcome Center team in Barcelona. The ideal candidate will not only manage the technical infrastructure, products and demonstrations at the center, but also support customer/partner presentations. This role is pivotal in ensuring that all briefings deliver technical excellence and are compelling and engaging fully tailored to the customer needs.

It is expected a presence of 4-5 days per week onsite in average.

Key Responsibilities

Setup, maintain, update customer demos to showcase HP’s One HP Solutions.
Deliver demonstrations and presentations.
Provide technical recommendations, direction and guidance on HP solutions.
Engage in sales opportunities requiring an in-depth or technical understanding of client hardware, software and solutions.
Propose the best, most competitive configurations and solutions for our customers.
Raise and manage technical escalations on questions and technical issues.
Contribute to NPS standards.
Maintain and manage a competitive and appropriate level of technical and professional competence.
Help CO teams achieve and exceed HP revenue and profit goals.

Qualifications

Excellent verbal and written communication skills.
Proficient level of English. Additional European languages would be a plus.
Bachelor's degree in technical field (degrees in Computer, Telecoms, Electronics, or similar engineering majors are preferred).

Preferred Skills

Presentation and storytelling skills: able to select from large amounts of content and articulate it in a sensitive and targeted way.
Familiarised with consultative selling.
Ability to maintain confidentiality and handle sensitive information.
Self-driven, detail oriented.
Resourcefulness to seek solutions and support for technical issues.

What we offer:

Opportunity to work in an international organization with colleagues coming from all over the world.
Diverse, continued internal growth and career opportunities. Including HP’s own learning platform and LinkedIn Learning.
An attractive benefits package:
Health & Life insurance
Lunch at reduced prices at our canteen/ ticket restaurant vouchers
HP product discount
Work life balance / flexible working hours.
Women, Pride, Young employees, Sustainability and DisAbility! Just a few of our fantastic global business networks you can get involved with locally.
We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day.
Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.
Love sports? Then take advantage of our sports center (indoor and outdoor) with 25+ regular coordinated activities.
We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy, and general health.
Printing Happy hour – from photographs to large posters. And Hands-on workshops to print with the latest technology – from wall covers to 3D printed models.
Dedicated lactation room.
Our Women Network organizes activities such as Networking, the promotion of STEM vocations, talks on, improving business acumen, work life balance and skills of the future, etc.

Sales and Services Entity (ES11)

Job -

Marketing

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

25%

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"