Team Leader, Accounts Payable

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The Team Leader manages the North American Accounts Payable team, ensuring timely transaction processing within an effective control environment. Daily duties include providing oversight, guidance and input on policies and standards. The Team Leader collaborates regularly with other Global Procurement & Payable (GPP) teams, and other business units across North America.

What will you do?

• Oversee the North American Accounts Payable team through:

  • Invoice processing, inquiry response and supplier payments, ensuring staff adherence to timelines and terms

    • Ensure accurate tax coding

  • Monitor staff workloads and productivity to meet service standards

    • Ensure staff are tracking and documenting status for all tasks.

  • Monitor business performance metrics.

  • Foster continuous improvement and team engagement

• Manage incoming escalation and complex issues

  • Address system issues and processing challenges

• Run control reporting to ensure invoices are moving to payment

• Build relationships with operational leaders and business partners across North America

• Support internal/external audits and optimization projects

• Participate in transformation activities (ERP implementation, process streamlining, automation)

• Maintain and update department process documentation

• Resolve system issues and processing challenges

• Recruit, onboard, and manage team talent

What do you need to succeed?

• Previous people management and coaching skills

• Strong communication and relationship-building skills

• Detail-oriented with a proactive approach

• Ability to thrive in a fast-paced, multi-task environment

• Proficiency in prioritizing workload and managing competing demands

• Experience in process improvement and risk management

• Proficient in Microsoft Office suite (Excel, Word, PowerPoint)

Assets:

• Expertise in Procurement/Accounts Payable processes and ERP systems (e.g., SAP S4 Hana, Ariba)

• University or college degree in accounting or relevant business or financial experience.

• Bilingualism (French, English, both oral and written).

What We Offer:

• Comprehensive benefits package

• Wellness programs and health incentives

• Paid vacation and personal emergency days

• Retirement and stock investment options

• Performance-based rewards

• Sabbatical program for enrichment experiences

• Support for employee charitable investments

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

58,000/58 000 - 93,000/93 000

Job Category:

Finance

Posting End Date:

16/11/2025