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RELX

System Strategy Consultant

Alpharetta, GA Full time

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

About our Team:

The System Strategy Consultant provides consultative support to complex customer engagements by providing design services, application guidance, and evaluation for product and platform workflows created to solve specific use cases.

About the Role:

The System Strategy Consultant (SSC) is part of the Professional Service Fraud & Identity consulting corps, a broader team, organized into vertical markets, and comprised of specialists in technology, products, platforms, and analytics, as well as generalists in project implementation, management and delivery; the core mission of F&I Professional Services is to help customers implement and use the full suite of LexisNexis products and platforms to best effect.  Consultants may work as part of multi-disciplinary project teams that are task organized to the specific needs of large, complex customer engagements; alternatively, consultants may work with a high degree of autonomy and independent judgment when acting as the primary LexisNexis resource for small scale engagements.  Consultants should be effective communicators who can adapt to addressing business concerns as well as technical or operational needs.

Responsibilities:

  • Develop and maintain knowledge and competence and expertise in the LexisNexis product and platform suite for Fraud & Identity solutions.

  • Develop and maintain awareness of common customer business processes (for example for login, account changes, account opening, and payments);, as required;, develop expertise in specialized or standards driven workflows (such as NIST IAL2).

  • As part of a project team or individually, engage with customers to consult and advise on solution design using the LexisNexis F&I product and platform suite; advocate for best practices and provide insight into comparable industry practices.

  • Conceptualize and prototype workflows on DDP and RDP to vet new workflows and use cases using a hands-on approach and in collaboration with SMEs and Technical Consultants.

  • Lead and contribute to workflow design discussion; evaluate new products and capabilities to support their use in full solution workflows.

  • Communicate effectively and persuasively to technical and business stakeholders in-person, remotely, and through written communications; must be proficient in the use of presentation and workflow design tools.

Requirements:

  • Experience, with preference for a technical, engineering, systems or analytic discipline.

  • Mid level experience in a customer facing role, with preference for industry-specific process or compliance knowledge (e.g., finance, government, ecommerce, education).

  • Ability to translate complex concepts, data and problems into actionable steps to move the client’s decision model forward.

  • Familiarity with Enterprise application architecture concepts.

  • Familiarity with reporting and analytics tools (excel, PowerBI or SQL).

  • Excellent analytic, problem solving, troubleshooting and analytic skills.

  • Excellent customer-facing skills with ability to persuasively communicate in varied mediums and settings: in person, via remote meeting, and in written communications.

U.S. National Base Pay Range: $84,900 - $141,600. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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