City of Aurora

Support Specialist Executive

Police HQ Full time

JOB LOCATION

15001 E Alameda Pkwy Aurora, Colorado 80012-1554

City of Aurora, Colorado


It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

  • Make a difference in the lives of real people every day
  • Diverse community
  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • Light rail station minutes away
  • On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
  • Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Hiring Range: $30.89-$38.61/Hourly.

The deadline to submit applications is November 13th, 2025. Please note, the City of Aurora will conduct ongoing screenings of applications on a first-come, first-serve basis; as soon as we determine a qualified pool of applicants exists, this position may be closed without notice.

The Support Specialist Executive in the Chief’s Office provides high-level office and administrative support to law enforcement executives, senior leadership, and other department members. This critical role serves as a liaison between the department and key stakeholders, including the City Manager’s Office, Mayor and Council’s Office, and the City Attorney’s Office.

This role requires exceptional interpersonal skills, a high degree of professionalism, and the ability to maintain confidentiality at all times.

The position is directly supervised by the Executive Administrative Supervisor in the Chief’s Office.

If you are detail-oriented, thrive in a fast-paced environment, and excel in fostering effective communication across all levels of an organization, this role is an excellent opportunity to make a meaningful impact on the department’s mission and community relationships.

PRIMARY DUTIES & RESPONSIBILITIES

  • Prepares, issues, and monitors departmental documents requiring technical and advanced knowledge of departmental functions

  • Coordinates travel arrangements for Department personnel

  • Processes Department personnel orders

  • Administrative support to the Chiefs and Executive Staff

  • Processes confidential information

  • Maintains, tracks and reconciles monthly purchasing card transactions

  • Takes, prepares and distributes minutes of meetings

  • Schedules and maintains calendars of activities and meetings

  • Schedules conference rooms

  • Takes and transcribes dictation

  • Develops and maintains complex record keeping and reporting systems

  • Assists in researching, gathering, compiling and preparing a variety of materials for technical and analytical reports

  • Receives and responds to requests for information including Council and Management requests

  • Maintains, modifies, and updates database information for specialized departmental functions

  • Assists in preparations for department special events

  • Drafts, edits, proofreads and prepares correspondence

  • Creates reports, graphs, and presentations, some of which may be confidential

  • Provides additional complex administrative support

  • Additional duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education: 

  • High school diploma or GED

Experience: 

  • 3 years of executive level assistance experience including data entry and customer service experience

  • Satisfactory completion of the previous progressions

Preferred Qualifications:

  • Experience working in a judicial or law enforcement environment

Knowledge:

  • Advanced Microsoft Office Suite

  • Apps Training

  • AIM training

  • Knowledge of office practices and procedures

  • Manual and computer filing systems

  • Advanced knowledge of business English, spelling and math

  • General office equipment, and personal computer with related software applications

  • Purchase Card Training

Skills: 

  • Efficiently and accurately key information using a keyboard and skills in performing data entry

  • Strong interpersonal and organizational skills

  • Composition grammar and spelling

  • Demonstrate proficiency in computer applications including word processing, spreadsheets, report generation and maintenance of databases.

Abilities: 

  • Establish and maintain effective working relationships with employees and citizens

  • Communicate effectively verbally and in writing

  • Understand oral and written instructions

  • Handle stressful situations with tact and diplomacy

  • Work well under pressure and meet deadlines with little supervision

  • Work independently

  • Maintain confidentiality

  • Understand, interpret, and apply department or division policy and procedures

  • Plan, organize, and prioritize work assignments

Licenses and Certifications Required: 

  • CCIC/NCIC Clearance

  • Notary Certificate

  • Driver's License

  • Defensive Driving completed through COA within 6 months of employment

Essential Personnel:

  • When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel

Physical Demands:

  • Medium work that involves moving no more than 40 pounds with or without assistance at a time

  • Frequent lifting, carrying, walking and standing

  • Hand/eye coordination to operate computer keyboard

  • Vision to read and interpret reports, documents and other written information

  • Frequent speech communication and hearing to maintain communication with employees and citizens

  • Occasional Standing/Walking- Occurs up to 31 minutes to 2.5 hours per shift

Work Environment:

  • Works primarily in clean, comfortable office/cubicle environment with shared equipment

Equipment Used:

  • Frequent speech communication and hearing to maintain communication with employees and citizens

  • This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

For Veterans preference:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
           
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
                                         
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
 

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. 

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.  


Employment references will be conducted on finalists for City of Aurora vacancies.