Job Title

Student Mentor (ACE)

Agency

Texas A&M International University

Department

ACE - Academic Support

Proposed Minimum Salary

Commensurate

Job Location

Laredo, Texas

Job Type

Student Worker

Job Description

Job Summary

Student Mentors are exceptional students who will have an opportunity to be both leaders on campus and mentors to new students enrolled in the First Year Experience courses. Mentors are committed to helping their students adjust to life at TAMIU by guiding campus resources and providing guidance based on their prior college experiences.

Essential Duties and Responsibilities

Provide guidance and support to new students enrolled in UNIV courses on an individual and group basis through mentor meetings.
Maintain current and confidential student folders.
Develop and maintain professional relationships with TAMIU instructors and ACE staff.
Communicate weekly with students who are absent from mentor meetings,
Assist in the development of resources and materials to support new students in their transition to the university.
Input grades and attendance for UNIV sections promptly.
Prepare written reports related to student mentoring and other assignments.
Meet regularly with ACE staff for meetings, training, and workshops.
Complete assigned online training within the specified time frame.
Assist in developing, organizing, and presenting training modules for new mentor orientation.
Assist with general office functions, including staffing the front desk, answering phones, hanging posters, etc.
Other related duties as assigned

Minimum Requirements

Enrolled at least half-time, 6 credit hours per semester for undergraduate and 3 credit hours per semester for graduates.
Maintain a TAMIU overall GPA of 2.0 for undergraduate students and 3.0 for graduate students.
Must meet all other requirements as stated in TAMIU’s Satisfactory Academic Progress Policy (SAPP).

Preferred Experience and Education

GPA of 2.75 for undergraduate.
Bilingual (English/Spanish) skills.

Knowledge, Skills, and Abilities

Proficiency in the use of personal computer workstations with common software applications.
Ability to listen to students’ concerns and offer appropriate campus resources.
Ability to organize and multitask functions to ensure compliance with deadlines.
Outstanding customer service skills.
Excellent interpersonal relationship and communication skills.
Problem analysis and problem-solving skills.
Ability to learn and use multiple software programs.
Ability to show initiative and reliability while employed.

Physical Requirements

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Other Requirements

Position requires face-to-face interactions on campus.
Position requires maintaining a regular schedule of attendance on campus and in the workplace.
Work schedules are created by the department based on departmental needs but ensure it does not conflict with the class schedule.
Promptly complete all required training.
Submit time sheet biweekly.
Some evening and weekend work may be required.
Must be available both Fall and Spring semesters and must remain enrolled throughout the duration of employment.
Provide resume & 3-5 references from academic or professional members of the university.

Pay of Rate: $9.00/hour for up to 19 hours weekly

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.