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IQVIA

Strategic Operations Associate, US Medical Affairs & IHCG

New York, NY, United States of America Full time

Strategic Operations Associate, US Medical Affairs & IQVIA Health Communications Group

Position Purpose

The Strategic Operations role provides critical operational discipline and strategic thinking to US Medical Affairs and the IQVIA Health Communications Group. This position ensures effective execution of strategic initiatives, process optimization, and day-to-day business needs, with an emphasis on enabling collaboration, clarity, and long-term growth.

As IQVIA Health Communications Group rapidly evolves through continued expansion and integration, and Medical Affairs continues to serve as a strategic priority for the organization, this role will play a pivotal part in positioning these teams for sustained success.

Key Responsibilities

Operational Excellence

  • Coordinate and manage team recurring forums, including townhalls, leadership meetings, and others, ensuring clear objectives, outcomes, and follow-up
  • Liaise with senior leaders across IQVIA, representing the perspective and needs of US Medical Affairs and IQVIA Health Communications Group to ensure alignment and effective collaboration
  • Partner with enabling corporate functions (Finance, HR, Marketing) to support reporting, operational success, and remove barriers to execution
  • Track all key priorities and outstanding deliverables and ensure follow up

IQVIA Health Communications Group Operationalization & Integration

  • Oversee, develop, and facilitate cross-functional workstreams that support the ongoing evolution of the agencies, including shared services, vendors and contractors, marketing, go-to-market, and other priority areas
  • Partner with agency leads to understand agency-specific challenges and needs, ensuring solutions are tailored and actionable while maintaining alignment with overall strategy
  • Support the integration of acquired agencies in partnership with the Integration Project Manager, to help guide functional and cultural transitions and ongoing alignment to IQVIA processes and values
  • Identify and address gaps in the integration process and facilitate a resolution
  • Drive awareness and visibility of IQVIA’s Health Communications Group internally and externally through helping to craft messaging, materials, and communications

 Strategic Initiatives

  • Propose, lead, and support high-impact initiatives that advance the priorities of US Medical Affairs and IQVIA Health Communications Group
  • Partner with senior leaders to refine and implement strategic initiatives
  • Maintain strong communication with go-to-market teams to help them understand IQVIA Health Communications Group and Medical Affairs’ unique positioning and value, ensuring alignment on strategy and opportunities
  • Anticipate challenges and proactively propose solutions to maintain momentum on critical initiatives
  • Stay attuned to the evolving market landscape across the Medical Affairs and health communications industries, bringing forward insights and implications that inform strategic planning and positioning

Experience & Skills Required:

  • Bachelor’s degree required; advanced degree preferred
  • 5+ years’ experience in pharmaceutical, consulting, strategy, or business operations roles
  • Demonstrated success in strategic program management or business operations
  • Exceptional communication skills, with the ability to craft compelling executive-level materials (PowerPoint), facilitate cross-functional meetings, and effectively present to senior stakeholders
  • Ability to influence and build credibility with senior leaders across functions and geographies
  • Strong problem-solving and critical thinking capabilities, with ability to prioritize and manage multiple complex initiatives.
  • Familiarity with IQVIA operating models, financial reporting, and go-to-market structure is desirable
  • Ability to quickly learn and adapt in an evolving environment, demonstrating agility in supporting dynamic team and organizational needs

Please Note: In order to be eligible for this remote role, you must reside within the country in which the position is posted.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $95,300.00 - $237,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.