Rockwell Automation

Strategic Account Manager

Portland, Oregon, United States Full time

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

We are hiring a Strategic Account Manager focused on the Consumer-Packaged Goods Industry that will help our customers connect their enterprise and achieve positive business outcomes.

How you work with people will create your success in this role. You'll develop and implement sales strategies and plans that will meet, or better yet, exceed annual sales goals and grow our market share. Your understanding of the Food and Beverage industry and your ability to create a vision of what is possible will allow you to influence executive-level and plant level decision makers that will make the difference. Because you've put into context how our portfolio will create value and benefit the customers operation and bottom line, those customers will rely on you for answers and help with achieving their desired business outcome – and grow their spend with us.

Your Responsibilities:

  • Create a vision of what is possible. See beyond today. Understand the market, understand the trends, understand your customer(s). Connect the dots and paint a picture of how we help them attain what's possible.
  • Become the expert your customers need. Understand their industry (applications, standards/regulations, drivers & trends), their own organization and how things get done, what they want to accomplish and how our offerings and partner capabilities will help them achieve those goals
  • Own it. It being the strategy for growing your accounts, and talking to your extended team about your plans so they can support you
  • Develop into a trusted advisor. You understand your customer's processes, business drivers and organization model so well that you can offer application knowledge, industry expertise and guidance on their strategic initiatives
  • Influence decisions. You'll qualify customer opportunities, engage resources, and coordinate the solution design and presentation so the customer chooses our solution for all the right reasons
  • Collaborate. You'll work with Industry Managers and your broader account team, senior management, and a technical engagement team (domain experts) to plan for and win opportunities
  • Look ahead. We have the CRM tools and the processes to maintain accurate assessments of targets and opportunities in the funnel
  • Negotiate. You'll team with your colleagues in Contracts and Negotiations to offer the best contract terms and conditions (T&Cs), pricing, discounts, and allowances, and obtain agreements and prices to obtain mutually beneficial commitments.
  • Support and manage. That includes customer/internal account reviews, and internal/external partner expectations.

The Essentials - You Will Have:

  • Bachelor's Degree or Equivalent Years of Relevant Work Experience
  • Valid driver's license
  • Legal authorization to work in the US is required – we will not sponsor individuals for employment visas, now or in the future, for this job opening

The Preferred - You Might Also Have:

  • Bachelor of Science degree in an Engineering discipline, Business, or Operations Management
  • Typically requires 5+ years of experience in a technical sales capacity
  • Working knowledge of Industry 4.0 and Internet of Things technologies- IOT / IIOT / Software / Annual Recurring Revenue-Subscription model type of experience including customer success organizations
  • Working with all levels of a manufacturing enterprise – CxO, operations leadership, technical leadership, plant leadership and OEM machine builders
  • Experience at the senior management & executive levels, focusing on the business outcomes and demonstrating the tangible economic value of our products, information software & services can help them achieve
  • Experience leading and aligning cross-functional internal teams with diverse priorities and skillsets to present a unified "One Rockwell" approach to customers, enabling collaboration and maximizing value delivery.
  • Ability to travel approximately 25% to 50%.

What We Offer:

  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
  • To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Hybrid

#LI-DM1

This position is part of a job family. Experience will be the determining factor for position level and compensation.

We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.