Sr Specialist Credit/Collections Analyst

Job Description:

Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.

Join AT&T’s Sales team and help connect customers with innovative solutions in cybersecurity, fiber, wireless, cloud, IoT, and more. Your sales expertise will drive growth and support our vision to lead the industry in connectivity, technology, and community.

As a Sr Specialist Credit/Collections Analyst, you will support credit and collections process, manage credit risk, ensure timely collections, and maintain positive client relationships in compliance with ATT guidelines and industry standards.

What you’ll do:

• Credit Risk Assessment and Management: Evaluate client creditworthiness through financial statement analysis and credit reports. Set and monitor credit limits and terms for new and existing accounts.
• Collections: Implement collection strategies to reduce overdue accounts and contact customers for outstanding payments. Negotiate payment plans and maintain detailed records of collection activities.
• Account Reconciliation: Reconcile customer accounts and resolve billing discrepancies. Collaborate with the accounting team to ensure accurate payment allocation.
• Reporting and Analysis: Prepare and analyze reports on accounts receivable and credit risk. Present findings and recommendations to senior management.
• Other Duties as Assigned: Support special projects, compliance with policies, process improvements, and provide support to junior analysts. Undertake additional tasks as needed to support the credit and collections team.

What you’ll bring:

An experienced professional with in-depth knowledge, applying organizational practices to resolve moderately difficult problems. Works with independent judgement on expansive projects with minimal supervision, implementing policy changes to improve functions. Actions impact efficiency costs, schedules and client relationships. Interacts primarily within the department and with General Managers and above across various teams.

Education/Experience:

Bachelor’s degree (BS/BA) desired. 2+ years of related experience. Certification is required in some areas.

Supervisor:

No

Our Sr Specialist Credit/Collections Analyst earns between $64,200 - $96,400 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

• AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Bloomington, Minnesota

Salary Range:

$64,200.00 - $96,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.