Sr. Solution Architect at Synechron

Domain Competencies:

Developing and designing of requirements for the CRM system in consultation with involved internal departments and subsidiaries.
Utilize best practices for CRM processes, user interface, and overall architecture.
Ensuring that all designs are created according to Siebel and internal ENBD development best practices.
Utilize best practices for CRM processes, user interface, and overall architecture.
6+ years of experience working with a custom CRM solution (e.g., Siebel CRM or similar)
3 years of extensive solution architecting experience on any standard COTS CRM solution – Siebel.
Must have participated and/or led at least 3 projects performing (including but not limited to) either Siebel Configuration, Siebel System Administration, Workflows or Enterprise Application Integration (EAI)

Technical Competencies:

Experience with building end-end design patterns & solutions
Experience integrating the ATM eco-system with technologies including but not limited to micro-services, containers/ cloud-native technologies, event-streams, APIs, message-brokers and the like
Deep understanding of architectural patterns like micro-services, APIs
Good experience of enterprise architecture tools (Enterprise Architect), data modeling tools.

Behavioral Competencies:

Delivery focused while ensuring the right balance of Customer Experience, Business Requirements, Performance, Reliability & Security
High energy, enthusiasm & passion.
Excellent analytical & critical thinking skills.
Excellent stakeholder, time management & expectation management skills
Autonomous decision-making ability with minimal guidance
High learning potential
Ability to coach & mentor associate/junior architects.

Core Objectives & Key Results (OKRs):

Deliver complete & self-sufficient solutions and/or design documents within agreed timelines.
Improve efficiency of the architecture design workflow or via automation
Follow an enhanced peer review process.
Perform reviews of Low-Level Design Documents (LLD) or its equivalent
Perform Production Readiness Reviews (PRR)
Perform quarterly reviews of products utilizing the Application Health Review Framework
Perform monthly reviews of product incidents and identify areas of improvement.
Close all architecture dispensations, risk, and technical debt.
Produce robust Solution analysis to support development of future team operational direction and activity.
Improve existing application through relevant designing modifications and use of existing out-of-box capabilities.
Work with other architects to ensure that the end-to-end solution work together to meet the objectives and performance goals as defined in the requirements.
Work with technical leads to design a solution that optimizes digital solution to satisfy clients use cases, strategy, and industry standards.
Adopt Documentation as Code (DaC) practices where possible.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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