About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
About the Role
We are seeking a Senior Product Manager to lead the adaptation, development and evaluation of AI-enhanced learning experiences within ClinicalKey Student for the medical education market. This role will focus on creating solutions that improve how students and faculty access, personalize, and apply trusted medical knowledge. You will take a globally developed product and adapt it for market fit. Leading the end-to-end process –from defining customer needs and testing AI capabilities, to launching and evaluating success across pilot institutions
Key Responsibilities
Product Delivery and Development
- Oversee the full product lifecycle, from concept through delivery and optimization.
- Write clear, actionable requirements and collaborate closely with design and engineering teams.
- Apply agile principles to deliver high-quality, user-centered products.
- Address complex challenges with creative and practical solutions.
AI and Data-Driven Decision-Making
- Lead the integration of AI solutions to improve product functionality, automation, and decision-making.
- Act as a key advocate for AI adoption across the product lifecycle—evaluating opportunities where AI can create differentiation or efficiency.
- Use AI-powered analytics tools to generate insights that influence product direction.
Customer Focus
- Build a strong understanding of customer needs, behaviours, and emerging trends.
- Engage directly with customers to identify opportunities and inform product strategy.
- Guide the UX, Marketing, Commercial and Sales teams to design solutions that enhance customer experience and deliver measurable value.
- Stay informed about competitors, market shifts, and regulatory changes.
Data-Driven Decision-Making
- Use data and metrics to guide priorities and measure success.
- Balance qualitative and quantitative insights when data is incomplete.
- Define KPIs, dashboards, and success metrics for key product initiatives.
Go-to-Market and Product Launch
- Partner with marketing, sales, and customer teams to design and execute launch plans.
- Support business planning and identify opportunities for growth or product improvement.
- Manage product lifecycle activities, including launches, updates, and retirements.
Strategy and Commercial Insight
- Shape and communicate a clear product vision and roadmap aligned with business goals.
- Use data and market insights to guide investment decisions and demonstrate ROI.
- Support business case development and contribute to strategic planning.
Technical Understanding
- Communicate effectively with technical teams and understand high-level architecture.
- Leverage company platforms and technologies to enhance product capabilities.
- Stay informed about emerging technologies that could support future innovation.
Core Competencies
Personal Effectiveness
- Take ownership of personal and professional development.
- Learn from feedback, successes, and challenges.
- Demonstrate accountability and follow through on commitments.
Problem Solving and Innovation
- Analyze challenges using diverse perspectives and evidence-based reasoning.
- Generate and implement creative ideas that improve products, processes, or outcomes.
Collaboration and Communication
- Communicate clearly and respectfully with diverse stakeholders.
- Encourage open discussion, shared learning, and teamwork across departments.
- Build strong, trust-based relationships.
Leadership and Development
- Inspire and motivate others through clarity, support, and recognition.
- Mentor peers and team members by sharing expertise and feedback.
- Foster a culture of learning, inclusion, and collaboration.
Results Orientation
- Set clear goals and track progress against measurable outcomes.
- Balance short-term objectives with long-term vision.
- Drive accountability and shared success across teams.
Qualifications and Experience
- 6–8 years of experience in product management or a related field.
- Proven success managing products or major features from concept to launch, including customer facing AI projects.
- Experience collaborating with customers and cross-functional teams to deliver commercial results.
- Degree in a relevant field.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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