Job Title: Industrial Refrigeration Application Engineering Manager
Job Responsibilities:
As the Industrial Refrigeration (IR) Application Engineering Manager, you will lead the technical team to deliver high-quality industrial refrigeration solutions and technical support to customers, drive business growth, and enhance customer satisfaction. Key responsibilities include:
1. Establish and develop the product application engineering team to enhance overall technical capabilities;
2. Proactively communicate with Sales, Service, Product, and Factory Operational teams to understand customer needs;
3. Responsible for preparing technical proposals for IR projects;
4. Calculating project cost and manage project pricing to sales team;
5. Support the sales team in technical agreement discussion and review;
6. Provide technical support during order execution, on-site commissioning and troubleshooting;
7. Continuously optimize the technical proposal design process to improve efficiency and quality;
8. Develop new applications to meet market changes and customer needs;
9. Maintain close communication with global and local IR and CS engineering teams to stay updated on product development trends;
10. Comply with company policies on quality, safety, and environmental management to ensure departmental compliance.
Qualifications:
Ø Education:
· Bachelor’s degree or above in Refrigeration, HVAC, Mechanical Engineering, Automation, or related engineering disciplines preferred.
Ø Work Experience:
· Minimum 12 years of technical experience in industrial refrigeration or related fields;
· At least 3 years of experience in managing technical teams;
· Familiar with industrial refrigeration system design, quotation, commissioning, and after-sales support processes;
· Experience in cross-functional collaboration and customer communication is a plus.
Ø Skills:
· Solid technical knowledge of refrigeration systems with independent solution design and cost control capabilities;
· Excellent communication, coordination, and project management skills;
· Proficient in engineering and office software such as CAD and Microsoft Office;
· Good English reading and writing skills; ability to communicate with global teams is preferred.
Personal Traits:
· Strong sense of responsibility, strategic thinking, and leadership;
· Customer-oriented mindset with high execution efficiency under pressure;
· Proactive attitude with a spirit of continuous learning and technical innovation.