The Amherst Group of companies comprise of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management.
Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.
Serve as the primary point of contact for maintenance vendors and technicians, maintaining strong working relationships.
Review and update service request reports to ensure timely resolution of resident issues.
Schedule and assign work orders based on priority and availability.
Investigate and resolve discrepancies or issues related to vendor billing and invoices.
Generate and maintain ad hoc reports as requested by management.
Perform additional duties and special projects as assigned.
High school diploma or equivalent required.
A minimum of 1 year of experience in construction, property management, or the real estate industry is preferred.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word, etc.).
Strong organizational skills and the ability to thrive in a fast-paced, deadline-driven environment.
Excellent verbal and written communication skills.
A professional demeanor and a proactive, problem-solving mindset.
This job description is intended to provide a general overview of the role and is not an exhaustive list of duties, responsibilities, or activities. These may change or evolve at any time, with or without notice.
Our full-time employee benefits include:
A competitive and comprehensive benefits package.