Specialist, External Marketing

Job Title:

Specialist, External Marketing

Job Description

We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

The Associate, Social Media Content will support the day-to-day management of Concentrix’ owned social channels. This role is responsible for creating, curating, and posting content driving engagement through our social media accounts creating awareness and affinity for the Concentrix Brand among staff, potential staff, business customers, potential customers, and industry influencers and experts.  He/she will also assist with social reporting, analytics and post and account reporting for Brand protection.  This position will report into the Senior Manager Global Social Media. 

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

·       Lead Social Media content planning, creation, scheduling, and delivery across all channels.

·       Manage day to day Corporate Social Media content calendar and coordinate with regions.

·       Use social media management tools for content development, delivery, and performance analysis, e.g.: Hootsuite, CANVA, ASANA, Airtable, Adobe suite, Talkwalker, and Google Analytics.

·       Use AI tools to guide with content creation: HeyGen, VEO3, Nano Banana, Higgsfield

·       Identify new opportunities for social content across all channels to source influencer and user generated content for the Concentrix Facebook, Instagram, Twitter, LinkedIn and TikTok accounts.

·       Conduct ongoing review and assessment of follower growth, post performance, and audience engagement to identify opportunities to improve content quality, creation, and performance.

·       Research Social Media content, company approaches and results, and platform trends.

·       Understand audiences, individuals, and their preferences by listening and studying their digital and non-digital actions and communications, and use that understanding to attract, engage and influence people through oral, digital, and most importantly social communications.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you have:

·       Associate's Degree in related field from a four-year college or university with 3 - 5 Years of Experience preferred

·       Strong attention to detail especially in visual, written, and digital communications.

·       Self-starter, sense of urgency, and works well under pressure.

·       Demonstrated ability to multi-task and meet timelines on deliverables.

·       Proficient in Microsoft Office.

·       Strong communication skills: visual, written and verbal, and the ability to interface with cross-functional teams and a variety of audiences in a professional way.

·       Strong understanding, interest, and proficiency in major social media platforms and their best practices, including Facebook, Twitter, Instagram, LinkedIn, TikTok and YouTube with good research skills to understand trends in the social media industry.

·       Ability to communicate clear direction to static and motion (animation and video) creative designers to create compelling social content.

·       Ability to leverage creative designer templates and creative tools to write and create social static, animated, and video content.

• Career Framework

  ·       Applies company policies and procedures to resolve standard issues that require knowledge and understanding of professional concepts and theoretical knowledge of work area.

  ·       Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

  ·       Develops competence by performing structured work assignments

  ·       Receives instruction, guidance, and direction from others

Power the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

The base salary range for this position is CAD 55,500 to 60,000 , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is November 16th, 2025.

Location:

CAN, ON, Work-at-Home

Language Requirements:

Time Type:

Full time

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