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Job Summary
As a Senior Analyst of Workfront, you will be responsible for supporting the Workfront Center of Excellence within the group. You will ensure workflow initiatives are being efficiently supported through Workfront and Workfront Fusion around process automation, joining discussions, and collaborating with leadership and staff for effective delivery and maintenance.
Job Description
Core Responsibilities
- Analyze business processes to identify inefficiencies and automation opportunities.
- Design, build, and test automated workflows using Workfront and Workfront Fusion.
- Collaborate with stakeholders to gather requirements and validate automation outcomes.
- Create process maps, documentation, and user guides for workflow process and automated solutions.
- Provide business team support through our Workfront Help Request Queue.
- Monitor and troubleshoot Workfront systems to ensure reliability and performance.
- Perform data analysis and data integrity audits to measure the impact of automation on KPIs such as cycle time and error rates.
- Stay updated on automation tools, scripting techniques, and integration capabilities.
- Support the development of reusable automation components and templates.
- Provide training and day-to-day support to end users and business teams on automation usage and workflow platforms.
- Contribute to continuous improvement initiatives by suggesting enhancements to existing workflows.
You Bring:
- 4+ years relevant experience
- Bachelor's degree or equivalent in technology, operations management, business administration, or related field
- Ability to identify, manage, and help mitigate issues and risks
- Highly organized and ability to multitask effectively
- Excellent communication skills
- Familiarity with business and financial principles
The Ideal Match:
- Experience with SaaS or CMS systems a plus
- Experience with Adobe Creative Cloud, Adobe Experience Cloud, Figma, Microsoft O365 a plus
- Strong IT skills, including database development
- An attitude that is proactive, analytical, and organized
- Excellent communication skills
- Excellent written and verbal communication skills
- Proven ability to excel in a fast-paced environment
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
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Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
5-7 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.