WHAT YOU’LL DO
The Slot Technician maintains, installs, repairs, converts, and configures slot machines on assigned shift according to departmental plans. Participates in a team-oriented environment to provide exceptional guest service to our casino customers.
ROLE EXPECTATIONS
Responsibilities include, but are not limited to, the following:
Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates, assures that optimum guest service is maintained.
Performs daily or as scheduled, preventative maintenance on gaming devices of a predetermined number of validator units, ticket printers, kiosks, player tracking equipment and card readers as specified by the slot performance supervisor/management.
Consistently follow machine entry procedures and repair procedures in order to proactively identify or prevent future equipment problems.
Maintains and repairs electronic circuitry of all Slot Operations related equipment.
Safeguards all assigned assets upon install, build, conversion, or reconfiguration.
Uses approved electronic test equipment when repairing or maintaining gaming devices.
Properly diagnose faulty equipment and troubleshoot to the sub-system level. (Hopper, Comparator, MPU Board, Network Issues, etc.)
Safely and effectively operate shop equipment including hand tools, welding equipment, soldering equipment, and test equipment. Maintain proper documentation on department repair logs, shift logs, daily shift report, and J.M.R.'s.
Knows and complies with the gaming MICS/ICS, and any other regulatory requirements necessary.
Knows and complies with company and departmental standard operating procedures.
Maintains the shelf validator stock, the shelf ticket printer stock, and the shelf card reader stock in the slot performance shop at the predetermined quantities.
Complete projects and machine move as assigned.
Interacts with other departments exhibiting a professional courteous approach.
Assisting with validator or any other type of hardware/software upgrades as they are released by the vendors.
Other duties as necessary to improve the operational performance of the department.
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities.
REQUIREMENTS
High School graduate or equivalent required.
Two years related experience and/or training; or an equivalent combination of education and experience.
Knowledge of the IGT Advantage casino management system is highly preferred/desired.
An understanding of network infrastructure (ReadyLinks switches, CAT6/Cat3/Serial wiring differences, and WAP wire requirements are all desired.
Ability to read and understand PAR sheets.
Must be able to speak, read, write, and understand English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, guests, and public.
Ability to calculate figures and amounts such as discounts. Interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to use basic functions of Microsoft programs, specifically Word, Excel, Access Outlook, Auto CAD LT and other applicable software applications.
At least 21 years of age.
PREFERRED
Associates degree from a college, university; or trade school is preferred.
One year Slot department experience is strongly preferred.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Must be able to qualify for licenses and permits required by federal, state, and local regulations.
A valid Nevada Gaming License is required and must be obtained before entering this position.
PHYSICAL REQUIREMENTS
Must be able to work a flexible schedule to include evenings, weekends, and holidays as necessary for the success of the hotel.
Must be able to work under time constraints and within established deadlines.
WORKING CONDITIONS
Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust, and smoke.
Close spaces while working with others.
PAY RANGE
The pay range for this position is $ 31.74/hour.
Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.