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Critical Facility Manager - Data Centers - Site Lead
Position Overview
JLL is seeking an experienced Critical Facility Manager to oversee the operations and maintenance of mission-critical data center infrastructure. This role is responsible for ensuring 99.99%+ uptime, managing complex MEP systems, and leading a team of technicians to maintain optimal performance of critical environments supporting our clients' digital infrastructure needs.
Key Responsibilities
Operations Management
Oversee 24/7/365 operations of data center facilities ensuring maximum uptime and reliability
Monitor and manage critical systems including UPS, generators, HVAC, fire suppression, and building management systems (BMS)
Conduct regular facility rounds and system inspections to identify potential issues proactively
Manage preventive maintenance schedules and coordinate corrective maintenance activities
Ensure compliance with ASHRAE, Uptime Institute, and other industry standards
Team Leadership
Lead and develop a team of 8-12 critical facility technicians and engineers
Provide technical training and mentorship to ensure team competency on all critical systems
Manage shift schedules, on-call rotations, and emergency response protocols
Conduct performance reviews and support career development initiatives
Client Relations & Service Delivery
Serve as primary point of contact for data center clients regarding facility operations
Prepare and present monthly facility performance reports and KPI dashboards
Coordinate client access, installations, and maintenance activities
Ensure adherence to SLA requirements and client-specific operational procedures
Risk Management & Compliance
Develop and maintain emergency response procedures and business continuity plans
Conduct root cause analysis for any facility incidents or outages
Ensure compliance with local codes, OSHA regulations, and environmental standards
Manage vendor relationships and oversee contractor safety programs
Coordinate annual facility audits and maintain industry certifications
Budget & Financial Management
Develop annual operational budgets and manage facility P&L responsibility
Optimize energy efficiency and implement cost-reduction initiatives
Oversee capital improvement projects and equipment lifecycle management
Track and report on facility metrics including PUE, energy consumption, and maintenance costs
Required Qualifications
Education & Experience
Bachelor's degree in Engineering, Facilities Management, or related technical field “Meister”
Minimum 5+ years of experience managing critical facility operations (data centers preferred)
3+ years of supervisory experience leading technical teams
Experience with Tier III/IV data center environments
Technical Skills
Expert knowledge of UPS systems (500kW+), emergency generators, and power distribution
Proficiency with precision cooling systems, chillers, and HVAC controls
Experience with fire suppression systems
Working knowledge of BMS platforms (Schneider, Johnson Controls, Siemens)
Understanding of electrical systems up to 15kV and load transfer procedures
Key Competencies
Performance Metrics
Jones Lang LaSalle SE
Human Resources
Jan Bauermann
Talent Acquisition Partner EMEA
Location:
On-site –Frankfurt am Main, DEUIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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