Johnson Controls

Service Delivery Admin

Pune-Maharashtra-India Full time

Job Description

  • Assists SDM (CSA) with daily activities regarding LNM Jobs, including submitting Monthly/Quarterly Outlook of LNM Revenue and achieving LNM commitments as per Outlook commitments.

  • Coordinates job booking with LNM Sales Engineers (TTL - Sales).

  • Collaborates with Engineers for Part code creation and other Service Max related requirements.

  • Coordinates with Engineers for Advance/Inventory Ordering of materials, including daily tracking of parts availability and ordering necessary parts/material.

  • Obtains necessary approvals per DOA for Material & Labour PRF requests.

  • Works with SCM for the release of PO to SDC/Factory, Vendors/Subcons.

  • Keeps track of inventory ordered.

  • Raises invoices in SAP and coordinates with the Billing team for timely billing.

  • Coordinates with LND team for dispatch of materials, updating customers and engineers, and tracking acknowledgement of material delivery.

  • Works with Engineers for site activities and completion reports to initiate billing requests for SITC/Labour jobs.

  • Coordinates with the Billing team to upload invoices in the customer portal.

  • Reviews & Tracks Accounts Receivables (AR) from customers and follows up for timely payment collection & accounting.