Summary:
Who we are:
Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We did. The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles. We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve.
What you’ll do:
The Senior Veterinary Assistant (SVA) - Mobile Veterinary Services (MVS) is a vital member of our veterinary medical team. The SVA supports two program functions - mobile spay/neuter surgery and mobile primary pet care – for pet cats and dogs at various locations in the Greater Los Angeles Area. The SVA drives the mobile clinic from our logistics center in Paramount to each day’s clinic location to meet the rest of the medical team. Throughout the day, SVAs communicate with clients about their pet’s care, assist the veterinarian and technician with animal handling, preparing animals for surgery, entering medical records, and monitoring patients while they are under anesthesia. At the end of the clinic day, the SVA helps clean and restock the clinic and then drives it back to Paramount so it is ready for service the following day.
What you’ll get:
Work/life balance:
paid vacation time to relax
paid sick time to heal
ten paid holidays to observe
plus - paid personal time to celebrate what and when you like
Terrific benefits package: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) plan with generous employer contributions beginning after one year of service, employer-paid life and long-term disability insurance and more (note that benefits are reviewed and subject to change annually)
Room to grow: the ASPCA has robust professional development programs to help you grow as a medical professional
Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on
Compensation:
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $25.00 - $26.44 per hour
For more information on our benefits offerings, visit our website.
Work Schedule and Location
This is a full-time position, approximately 10 hours a day (including driving time), 4 days a week between Monday through Friday. The position requires flexibility to work occasionally beyond the scheduled work day. This position is primarily based at the ASPCA Mobile Clinics throughout the Greater LA area, however, the person in this position may be required to report to our South LA Spay/Neuter Clinic. Assignment to a particular mobile clinic is subject to change based on operational needs.
Responsibilities:
Job Responsibilities include but are not limited to:
Medical (60%)
Care for approximately 25-30 cats and dogs per day in spay/neuter surgery; or 35-40 community cats
Provide a safe and compassionate environment for animals in our care, our staff, and for our clients by using low-stress handling techniques during various procedures (examples: exams, treatments, injections, venipuncture, intubation, ear cleaning, nail trimming)
Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases
Take direction regarding medical protocols and animal care from the clinic veterinarian or veterinary technician
Organize and maintain pre-operative area and operating room for patient anesthesia, surgical preparation and sterilization
Ensure anesthesia machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly
Clean, sonicate, pack, and sterilize surgical instruments and endotracheal tubes
Work with coworkers to clean and disinfect animal areas and facility while utilizing appropriate personal protective equipment
Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications to go home with the client/patient
Customer Service (30%)
Communicate with all clients in a non-judgmental, effective and professional manner
Greet clients and assist with the intake process, including assisting clients in filling out intake and service documents, flag relevant medical history
Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks
Explain information provided by the veterinarian about an animal’s condition to clients
Other (10%)
Safely drive and park mobile clinics to and from various locations in Los Angeles County
Operate and troubleshoot mobile clinic generators
Enter medical information into digital data bases as appropriate
Represent ASPCA in a professional and courteous manner
Provide medical information and representation to other ASPCA departments
Adhere to all protocols put forth by Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT)
Follow all written and verbally communicated CM Standard Operating Procedures
Collaborate and foster good communication with ASPCA colleagues
Participate in the training of CM staff by coaching, discussion, and demonstration
Attend staff meetings and training sessions
Perform other duties as assigned
Exemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animals
Demonstrates Ownership and feels responsible for outcomes
Believes in Team – that we are stronger together
Seeks to Elevate others and reimagine what is possible
Focuses on Impact, specifically making change for animals
Stay Connected – Join Our Talent Community
If you are interested in joining our team but do not see a position listed that fits your experience or interests, please click this link and join our Talent Community to stay connected to future opportunities with the ASPCA.
Qualifications:
Experience using a computer and navigating software applications
Ability to lift and carry 40-plus pounds repeatedly throughout day with assistance
Ability to work standing for 10 or more hours
Fear Free® Shelter certification is required within 60 days of hire
Driving requirements:
Must be willing and comfortable learning to drive our 37’ Mobile Clinics (training provided by ASPCA)
Must provide a valid driver’s license upon hire
Must pass a motor vehicle history check demonstrating a safe driving history
Must pass a Department of Transportation Medical Exam
Excellent customer service skills
Ability to work independently and as part of a team
Ability to work efficiently and calmly under challenging conditions
Must maintain open mind regarding changes and be willing to learn, implement, and teach new protocols
Excellent animal handling skills (cats, dogs)
Strong interest in animal welfare and serving underserved communities
Education and Work Experience
High school diploma or GED equivalent required
Minimum 1 year animal handling in a professional setting preferred, veterinary medical experience preferred
Language:
English (Required)
Bilingual (Spanish, Vietnamese, Mandarin, Cantonese, etc.) Strongly Preferred
Qualifications:
Language:
Education and Work Experience: