Senior Technical Writer

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The MongoDB Documentation team is a diverse and highly technical group of engineers who develop and maintain the documentation for the MongoDB product family. Our mission is to help developers and administrators successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Product and Technology organization and is tightly integrated with the product and engineering teams responsible for each product.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

The Cloud documentation team is responsible for the following industry-leading MongoDB products and services:

• MongoDB Atlas, an integrated suite of cloud database and data services such as:
• Atlas Search and Atlas Vector Search, embedded full-text and vector search
• Atlas Stream Processing, continuously process streaming data alongside application data 
• Data Federation, natively query, transform, and move data across source clusters and formats
• MongoDB Atlas Architecture Center, prescriptive guidance and code examples for enterprise architects who configure and operate Atlas at scale
• MongoDB Cloud Manager, the cloud-hosted database management service
• MongoDB Ops Manager, the on premises database management service
• MongoDB Enterprise Kubernetes Operator and MongoDB Atlas Kubernetes Operator, orchestrate MongoDB pods and their Cloud Manager, Ops Manager, or Atlas configuration
• MongoDB CLI and Atlas CLI, modern command line interfaces to manage your MongoDB or Atlas services from the terminal
• MongoDB SQL Interface, the SQL proxy for MongoDB

We take a hands-on approach to learning complex technical topics and building engineer-focused content on: 

• Distributed systems in the cloud
• Drivers, REST APIs, and CLIs
• Lexical and vector search, with AI integrations
• Terraform, CloudFormation, and Kubernetes 
• Backup and restoration
• Creating and modifying database deployments
• Enterprise-grade security
• Performance
• Managing high availability and scalability in MongoDB clusters

Your work will empower a global community of millions of engineers ranging from experienced MongoDB users to those new to MongoDB.

Candidate Profile

Candidates must have 5+ years of combined experience across any of the following roles: technical writer, developer advocate, software engineer, and/or product management. Beyond industry experience, we are looking for someone who is:

1. Experienced helping engineers understand product concepts, perform procedures, and use MongoDB drivers, command line interfaces, and REST APIs
2. A critical reader and an excellent writer
3. Experienced deploying and troubleshooting instances of software management tools locally and on one or more of the major cloud providers (AWS, GCP, Azure)
4. Confident reading application code to understand product functionality, especially code written in Java, JavaScript, or Go
5. Experienced testing and troubleshooting new product software
6. Comfortable working with Git and a docs-as-code writing environment
7. Comfortable leveraging AI tooling to augment content development

Experience with full-text search, vector search, stream processing, or Kubernetes is a plus.

Position Expectations

• Work with technical and non-technical teams to meet the documentation needs of our readers
• Research product features and validate with diligent testing
• Produce technically accurate documentation that users value
• Contribute feedback to the team, through copy review and planning discussions

Success Measures

In 3 months:

• You are comfortable with our toolchain and writing style
• You can complete small to medium complexity writing assignments
• You are getting to know our Cloud and Enterprise Tools engineers and are getting comfortable with participating in intra- and inter-team discussions
• You completed the required technical training and courses required of MongoDB Engineering

In 6 months:

• You create or update documentation for features and write tutorials
• You possess a working knowledge of the products and know who to follow up with when you need to learn more
• You have adapted to our style of writing and your work has minimal grammar, syntax, or spelling errors
• You can review the work of your peers without reservation and can learn from what they have written

In 12 months:

• You actively take on documenting entire feature sets, complex tutorials, and high level concepts
• You know how much work you can manage and are contributing at a healthy pace
• You provide quality copy and technical reviews for your team members
• You and your manager have discussed your career trajectory and growth opportunities

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 3263286688