Senior Technical Product Manager

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The Business Transformation group provides resources to support Great American Insurance Group Divisions and Subsidiaries via a variety of practices including Product Management, Lean, Organizational Change Management, Training, and Documentation.  Our Product teams are engaged for delivery of scalable Enterprise solutions, while sustaining individual Business Unit stakeholder needs.  On a project basis, this includes engaging with multiple business unit stakeholders, as well as shared service groups, to understand and represent business value across teams, and ultimately scope and deliver the right solutions for high-value Enterprise objectives.

Essential Job Functions and Responsibilities

• Accountable for the creation, prioritization, and execution of roadmaps for enterprise, customer-facing products.
• Responsible for developing and communicating a clear and compelling vision of the product and the value it provides for both the business and our customers.
• Responsible for leading collaboration with stakeholders to gather and prioritize product opportunities. Translate complex business processes and needs into actionable plans with deliverable features.
• Responsible for driving product strategy by aligning customer needs to business objectives, while considering long-term technical innovation, ensuring scalability and future-proofing product decisions.
• Oversee the product development lifecycle from concept to launch, with a focus on delivering customer centric solutions.
• Partner with User/Customer Experience teams to drive market research and competitive analysis to identify opportunities and inform product direction. Additionally, participate as a stakeholder in research initiatives and design reviews to promote understanding of users and to identify solutions.
• Advocate for the end-user by ensuring that products are intuitive, user-friendly, and meet high standards of quality. Partner with User Experience team to identify test and learn opportunities to gather user feedback.
• Identify measurement strategies and analyze success metrics to evaluate product performance, business impact, and customer satisfaction.
• Fosters a collaborative environment by working closely with cross-functional teams to ensure successful and cohesive product launches.
• Responsible for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s degree in a relevant field preferred

Experience: Generally, a minimum of 10 years of Product Management experience, some of which includes working on complex products with multi-system integrations.

Leadership experience preferred

Certification in Lean methodologies preferred, or proven experience in process improvement tools and activities

Scope of Job/Qualifications: Performs enterprise product management for complex products and may have product management duties for multiple teams. Demonstrates Product Mindset and critical thinking skills through a balanced team approach by breaking down complex problems into simple solutions focused on important customer needs. Coaches, mentors, or pairs with other Product Managers. May own product strategy and execution, ensuring alignment between customer needs, business goals, and technology capabilities.  Uses excellent communication and stakeholder management skills to collaborate with all levels of the organization. Makes recommendations for best practices and introduces new techniques/tools to the product management team. Exhibits expert business knowledge and the ability to identify and define business needs including an understanding of the organization's business and technology operations. May oversee Product Management practice, and/or supervises Product Managers with the ability to provide back up on specific products as needed. Viewed as a senior resource on the team.

Business Unit:

Business Transformation

Salary Range:

$135,000.00 -$150,000.00

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.