Job Description
The Senior Specialist Medical Services is a role within the Europe, Middle East Africa, and Canada (EMEAC) Global Medical and Value Capabilities (GMVC) Hub in Global Medical and Scientific Affairs (GMSA).
The role is responsible for the core function of medical/scientific review of promotional and scientific materials for designated country/countries and above market level review as required.
Responsibilities:
Medical/Scientific Review:
Conducts independent medical/scientific review of content/materials created by Country/Cluster or Region Human Health (HH, which is comprised of our Company’s commercial and marketing organizations responsible for our HH prescription medicines and vaccines), or GMSA, that describes product, disease, or both and is intended to be:
Presented or distributed to external customers, or
Used for training field-based employees, including field Medical Staff and field-based HH personnel
 
Ensures all:
Content is medically/scientifically accurate, truthful, clear, relevant, complete, scientifically balanced, non-misleading and is accompanied by appropriate context
Medical and scientific statements within content/materials are supported by reliable and appropriate scientific evidence by evaluating supporting references and aligning with the Company’s Reference Standards
Communications are appropriate for the intended audience
Content adheres to applicable country laws and regulations, industry guidelines, Our Company’s Values and Standards, Policies, and Standard Operating Procedures (SOPs), and is respectful in terms of taste and tone
Review decisions are recorded in the appropriate System of Record by content type, and
Ensures all promotional materials align to the appropriate Product Circular (an additional responsibility for reviewers of HH promotional content)
Serves as a member of the Promotional Review Team (PRT)
 
Provides expert clinical guidance and advice based on scientific evidence and clinical context to relevant stakeholders in the development of in-scope medical and scientific content
Supports Country Medical Director/s for designated country/countries as local point of contact and subject matter expert (SME) for medical review
Serves as product SME during GMSA global assurance process for country assessment and country audits and inspection, for designated country/countries
Participates in Regional/Sub-Regional/Cluster/Cross-market/Country Agile Digital Engagement Teams for agile content collaboration on digital promotional materials
Participates in the collaborative effort in responding to complaints from competitors and/or National Regulatory authorities and similar
Stays abreast of internal and external changes to the environment affecting medical review and promotional activities, ensuring these changes are addressed in a timely and appropriate manner
Cross-Functional Collaboration
Participates in departmental initiatives within Centralized Medical Services team that impact process improvements and fosters innovation and cross-functional collaborations.
Partners with Regional MI Lead, Regional Medical Review Lead, and other key stakeholders (e.g., other reviewers of Promotional Materials, Medical Directors, Medical Advisors, Compliance) to ensure assets are available with the appropriate content to meet the needs of external customers and internal stakeholders.
The Medical Services Specialist serves as a strategic partner and liaison between countries within a centralized team and among local or regional functional stakeholders as required (e.g., Commercial, Legal, Compliance, Medical Affairs, Digital, Public Affairs, Regulatory, and advertising agencies) to facilitate the Company’s promotional material review process efficiently and effectively.
Partners with Country/Cluster/Region HH colleagues on promotional material related initiatives and on implementation of innovative solutions.
 
General
Completes all required company training to ensure compliance with company policies and standards
Ensures awareness of and compliance with Company policies, procedures, guidelines, and ethical standards, as well as all applicable local (for country/countries of responsibility) and regional regulations as applicable.
Required Qualifications, Skills, & Experience:
Advanced degree (Medical Degree/Pharmacist Degree/equivalent [MS/ PhD, PharmD in life sciences])
Knowledge of the European Federation of Pharmaceutical Industries and Associations (EFPIA) and local Industry Code of Practice and experience in either creating or approving promotional materials within the pharmaceutical industry
Excellent interpersonal and communication skills (written and oral) in local language and English
Ability to understand customers, patients, as well as other external stakeholders’ views and needs
High level of scientific and ethical integrity, always putting patient safety at the forefront
Detail-oriented with ability to organize, prioritize, and work effectively in a constantly changing environment and effectively operate in a team-orientated structure as well as by oneself
Excellent cross-functional collaboration skills
Ability to work independently while escalating risks and issues as appropriate
Preferred
>3 years Pharma industry experience in relevant Medical Affairs domain (e.g., medical/scientific review and/or, medical information)
Strong collaboration skills and the ability to execute innovative ways of working within a complex matrix environment
Excellent negotiation skills, able to diffuse tense situations comfortably, so that common ground is found
Strong decision-making, problem-solving, and analytical skills, with ability to innovate with practical solutions for complex issues
Knowledge of diseases and drug therapies especially related to Our Company products is a merit
Languages
Fluency in English and Polish
Required Skills:
Adaptability, Adaptability, Clinical Decision Support (CDS), Clinical Documentation Review, Clinical Medicine, Corporate Commercial, Data Analysis, Evidence-Based Medicine, Evidence-Based Practices (EBP), Healthcare Education, Manufacturing Standards, Marketing, Medical Affairs, Medical Care, Medical Communications, Medical Knowledge, Medical Review, Medical Writing, Pharmaceutical Biology, Pharmaceutical Medical Affairs, Professional Integrity, Project Management, Promotional Review, Scientific Literature, Standard Operating Procedure (SOP) {+ 1 more}Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 
Employee Status:
Temporary (Fixed Term)Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
HybridShift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
11/11/2025*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.