As a Senior Solutions Engineer, you are a technical leader and problem solver at the intersection of SaaS platforms, custom development, and AI-driven automation. You architect and deliver enterprise-grade solutions that integrate systems, streamline workflows, and accelerate business outcomes. We rely on your expertise to tackle complex challenges, set technical direction, and mentor peers. Your work ensures BWE remains agile, secure, and ahead of industry innovation.
Responsibilities:
- Lead design, development, and deployment of complex, enterprise-grade solutions that span SaaS platforms, custom applications, and AI-enabled workflows.
- Serve as a subject matter expert in at least one core SaaS ecosystem (Salesforce, Workday, Microsoft Power Platform) while maintaining full-stack engineering fluency across multiple languages and frameworks.
- Architect scalable and secure integrations across cloud and on-prem systems, ensuring reliability, compliance, and alignment with enterprise standards.
- Drive adoption of AI-assisted development tools (Copilot, Copilot Studio, OpenAI, Writer.com, etc.) to accelerate delivery and improve solution quality.
- Partner with business leaders, stakeholders, and Business Partners to translate strategic priorities into technical roadmaps and actionable solutions.
- Mentor and coach Solutions Engineers and citizen developers, establishing coding standards, reusable frameworks, and best practices for enterprise development.
- Lead code reviews, architecture reviews, and solution design sessions to ensure high-quality, maintainable, and auditable solutions.
- Identify high-impact opportunities for automation and AI integration, balancing quick wins with long-term architectural value.
- Collaborate with Agentic Engineers and AIOps Engineers to ensure seamless integration of custom-built systems with agentic workflows and monitoring frameworks.
- Contribute to BWE’s technology strategy by researching and evaluating emerging platforms, development frameworks, and integration patterns.
- Represent Solutions Engineering in cross-functional initiatives, ensuring solutions align with BWE’s digital transformation goals.
- Document solution architectures, technical standards, and reusable assets to strengthen organizational knowledge and reusability.
Key Deliverables:
- Architect and deliver at least two enterprise-level solutions demonstrating cross-platform integration and measurable business impact.
- Establish or enhance reusable code libraries, frameworks, or connector templates that accelerate future delivery and reduce technical debt.
- Lead solution reviews that validate security, scalability, and audit-ready compliance of major engineering deliverables.
- Identify and implement at least five automation or AI-driven improvements that materially enhance efficiency, accuracy, or user experience.
- Develop and deliver technical enablement sessions for engineers, business users, or citizen developers to expand organizational capability.
- Contribute to BWE’s technology roadmap by evaluating and recommending emerging platforms, frameworks, or AI-powered engineering tools.
- Contribute meaningful additions to the internal solution library (e.g., reusable modules, integration templates, workflow patterns) with documentation.
Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field, or equivalent practical experience.
- 6+ years of professional software engineering experience with significant work in full-stack development and enterprise SaaS customization.
- Proven expertise in extending and integrating at least one major SaaS platform (Salesforce, Workday, Microsoft Power Platform) with APIs, connectors, or custom code.
- Proficiency in multiple programming languages and frameworks (e.g., JavaScript/TypeScript, Python, .NET, Node.js, React) with ability to mentor peers.
- Strong knowledge of system integration patterns, API management, and data transformation best practices.
- Experience with CI/CD pipelines, Git, DevOps practices, and automated testing frameworks in enterprise environments.
- Familiarity with cloud-native development on Azure (preferred) or equivalent platforms (AWS, GCP).
- Excellent analytical, problem-solving, and collaboration skills with ability to lead technical discussions and align solutions with business outcomes.
Preferred Qualifications
- Master’s degree in Computer Science, Engineering, or related discipline.
- 8+ years of enterprise development experience with demonstrated leadership in SaaS extensions, integrations, and large-scale application delivery.
- Deep expertise in Salesforce development (Apex, Lightning Web Components), Workday integration tools, or advanced Microsoft Power Platform components (Power Apps, Dataverse).
- Hands-on experience with AI/automation tools (Copilot, Copilot Studio, OpenAI, Claude, Writer.com) including design of agentic workflows and prompt-driven orchestration.
- Proven track record architecting secure, scalable, and audit-ready solutions that meet compliance standards such as SOC 2, ISO, and NIST.
- Familiarity with microservices architectures, event-driven systems, and modern API management platforms.
- Exposure to predictive analytics, BI platforms, and integration of intelligent insights into enterprise applications.
- Experience mentoring junior engineers, leading solution teams, and supporting citizen developers within governance frameworks.
- Recognized as a technical leader who can evaluate and introduce emerging technologies that advance enterprise transformation.