Department of Veterans Affairs

Senior Social Worker (Caregiver Support)

Phoenix, Arizona Full time

Senior Social Worker (Caregiver Support)

Department: Department of Veterans Affairs

Location(s): Phoenix, Arizona

Salary Range: $105988 - $137791 Per Year

Job Summary: The Caregiver Support Senior Social Worker practices within the Caregiver Support Program in Social Work Service at the Phoenix VA Healthcare System. In addition to direct care services, the Senior Social Worker may be assigned administrative responsibility for clinical program development and is accountable for clinical program effectiveness and modification of service patterns. Assignments include clinical settings with limited access to onsite supervision such as CBOC and outpatient clinics.

Major Duties:

  • Social Work: VA Careers- Social Work Duties include but are not limited to: Ensure compliance with Caregiver Program guidelines and collaborate with the local facility and the VA Central Office Caregiver Support Program on related initiatives Manage a caseload of approved Family Caregivers (Dyads) including monitoring visits, initial applications, oversight of current approved applications, caregiver stress and maintaining active communication with the Dyad. Conduct caregiver and family clinical interventions to facilitate stress reduction, identify emotional destress and identify social needs as treatment issues. Collaborate with the patient aligned care team, mental health team and staff coordinating care with assigned Dyad to promote coordination of care and facilitate recovery. Provide ongoing consultation and support to colleagues regarding caregiver support program. Develop and facilitate caregiver support groups (to include face to face and telehealth format) and educational programs. Distribute educational materials provided by VA, local, state and national caregiver organizations. Facilitate the walk in clinic for Caregiver Support Program in rotation with other Senior Social Workers within the Caregiver Program Manages the telephonic requests for contact Provides clinical consultation and guidance to lesser experienced Social Workers Actively participate in program planning and development Work Schedule: Monday - Friday, 7:00am to 3:30 pm Financial Disclosure Report: Not required

Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation). Preferred Experience: Must possess current driver's license Grade Determinations: Senior Social Worker, GS-12 (1) Experience/Education. The candidate must have at least two years of experience post advanced practice clinical licensure and should be in a specialized area of social work practice of which, one year must be equivalent to the GS-11 grade level. Senior social workers have experience that demonstrates possession of advanced practice skills and judgment. Senior social workers are experts in their specialized area of practice. Senior social workers may have certification or other post-masters training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience in a specialty. (2) Licensure/Certification. Senior social workers must be licensed or certified by a state at the advanced practice level which included an advanced generalist or clinical examination, unless they are grandfathered by the state in which they are licensed to practice at the advanced practice level (except for licenses issued in California, which administers its own clinical examination for advanced practice) and they must be able to provide supervision for licensure. (3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs: (a) Skill in a range of specialized interventions and treatment modalities used in specialty treatment programs or with special patient populations. This includes individual, group, and/or family counseling or psychotherapy and advanced level psychosocial and/or case management. (b) Ability to incorporate complex multiple causation in differential diagnosis and treatment within approved clinical privileges or scope of practice. (c) Knowledge in developing and implementing methods for measuring effectiveness of social work practice and services in the specialty area, utilizing outcome evaluations to improve treatment services and to design system changes. (d) Ability to provide specialized consultation to colleagues and students on the psychosocial treatment of patients in the service delivery area, as well as role modeling effective social work practice skills. (e) Ability to expand clinical knowledge in the social work profession, and to write policies, procedures, and/or practice guidelines pertaining to the service delivery area. References: VA HANDBOOK 5005, PART II, APPENDIX G39. SOCIAL WORKER QUALIFICATION STANDARD GS-0185 The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is GS-12 Physical Requirements: Traveling throughout the medical center and the community is required, as is performing activities involving sitting, walking, and standing, bending and carrying such items as books, papers, and files. In carrying out responsibilities it may be necessary for the incumbent to travel into the community where he/she conducts interviews with the Veterans, their families, representatives of community health and welfare agencies and law enforcement agencies. The incumbent must possess current driver's license and drive a government vehicle in carrying out professional duties when deemed necessary.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/21/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12828758. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2025-11-21