Blackbaud

Senior Sales Specialist, AI

Remote - Anywhere - USA Full time

About the role

Blackbaud is seeking a results-driven and consultative Senior Sales Specialist, AI to join our newly formed AI Sales Team. This role will work in close partnership with the direct sales organization to drive awareness, engagement, and adoption of Blackbaud’s AI-powered solutions across the U.S. market. As a Senior Sales Specialist, AI, you will bring deep expertise in AI technologies and their application to the social good sector, helping customers unlock new value through intelligent automation, predictive analytics, and data-driven decision-making. This is unique opportunity to join a pioneering team shaping the future of AI in the social good space and getting to work with mission-driven organizations making a real difference. You’ll collaborate with innovative leaders leveraging cutting-edge technology while enjoying a flexible, inclusive, and growth-oriented work environment.

What you’ll do

  • Sales Enablement & Support: Partner with Account Executives to position AI solutions effectively, support deal strategy, and engage in customer-facing conversations for new business and directly lead sales engagements with existing customers.
  • Customer Discovery & Solutioning: Lead discovery sessions to understand customer needs and identify opportunities for AI-driven transformation.
  • Product Expertise: Maintain deep knowledge of Blackbaud’s AI offerings and roadmap, articulating value propositions and differentiators.
  • Pipeline Development: Collaborate with marketing and sales to generate interest, qualify leads, and accelerate pipeline growth for AI solutions.
  • Demo & Presentation Delivery: Deliver compelling product demonstrations, presentations, and workshops tailored to customer use cases.
  • Feedback Loop: Provide customer insights to Product and Engineering teams to inform roadmap and innovation.
  • Training & Evangelism: Help educate the broader sales team on AI capabilities, use cases, and success stories.

What you’ll have

  • 5+ years of experience in enterprise software sales, solution consulting, or sales engineering, preferably in AI, analytics, or data platforms.
  • Strong understanding of AI concepts such as machine learning, natural language processing, and predictive modeling.
  • Excellent communication and presentation skills, with the ability to simplify complex technologies for diverse audiences.
  • Proven ability to work collaboratively in a matrixed sales environment.
  • Passion for social impact and alignment with Blackbaud’s mission.
  • Experience with CRM systems (e.g., Salesforce) and sales enablement tools.

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Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.