About Extend:
Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.
Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.
We are seeking a highly skilled and experienced Senior Quality Engineer to define, drive, and own the quality strategy across multiple product lines. This role balances hands-on technical expertise with strategic thinking. The ideal candidate will guide and support engineering teams in building robust test automation while also acting as a key advisor on quality, process, and risk. With at least 8 years of experience, you will collaborate with engineering, product, and program management to champion a culture of quality and deliver exceptional software solutions.
* The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.