Senior Project & Change Officer (m/f/d)

Be a part of our team where you will: 

-  Understand business needs and identify solutions: 

• Conduct business analysis and needs assessments to understand pain points and opportunities; 
• Gather and document requirements in collaboration with stakeholders; 
• Map and assess current (“as-is”) processes and support the design of improved (“to-be”) processes; 
• Facilitate workshops to identify root causes, align on priorities, and co-create practical solutions; 
• Contribute to defining solution options and support informed decision-making. 

- Plan and coordinate transformation initiatives:

• Partner with Project Managers to structure, plan, and monitor key internal initiatives; 
• Ensure project objectives, milestones, and interdependencies are clearly defined and communicated; 
• Support the coordination of stakeholders, actions, and reporting to maintain alignment and progress; 
• Help ensure project outcomes meet business expectations and deliver tangible value. 

- Drive the people side of change 

• Assess change readiness and impact on people and processes; 
• Consult and coach project teams and senior leaders to foster engagement and ownership; 
• Develop and implement change management strategies to support adoption and minimize resistance; 
• Support communication, training, and feedback activities to ensure user adoption and long-term sustainability. 

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Let’s talk about you. If you...

• Have a strong analytical mindset and problem-solving skills; 
• Are curious, proactive, and adaptable in fast-changing environments; 
• Are skilled at building trusted relationships and collaborating across diverse teams; 
• Are passionate about improving how teams work and helping people navigate change; 
• Are experienced in business analysis, project coordination, and/or change management; 
• Have 2 to 3 years of professional experience in a similar role and hold a University degree or equivalent; 
• Are fluent in English (French or German is considered an asset); 
• Have strong IT literacy, including MS Office, data tools (e.g. Power BI, Alteryx), and AI-assisted tools (e.g. Microsoft Copilot).